This profile has been claimed by the business owner or representative.
Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the best stay. The person behind the desk was great but was pulled in too many directions. We get to our room and the lights and TV did not work. So called down and he said he would move us to another room. We packed up a few things we took out and moved to a smoking room. I have allergies and said I can not stay in that room. Stood in the hall while he went to look for another room for awhile. Came back moved to the third room and that was fine. On the website it said breakfast included for two people with our reservati... read more
Business response:
Debra, thank you for reviewing your recent stay. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve as well as what we are doing right. Thank you for staying with us and we would love the opportunity to serve you again. Sincerely, Hotel Management
A+ Great room, clean, and friendly staff!
Business response:
Martin, thank you for being our guest at Extended Stay America. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Good enough but not great Nice check in and a convenient location near lots of restaurants. The lightbulb in lamp next to bed was out and upon inspection was coated with lots of dust. That and the flimsy bed linens keeps me from rating it higher. Did not see the complimentary breakfast and the desk was unmanned when I went down. If there was a breakfast option in the immediate neighborhood, I did not see one. Lots of dinner ones though.
Business response:
Dorothy, thank you for staying with us and for your candid review. We are glad our location worked well for you and that you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered as well as for the concerns you had with your room. We will share your comments with our housekeeping and maintenance teams to ensure we prevent such reoccurrences. We also regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any ... read more
Alright. Place was alright. The lady at the front desk was super nice during check in. The pillows weren't very comfortable. The shower when you turned it on sounded like a tea kettle whistling until it started to fully start to work. The shower head was also held up by a red phone charging cable.
Perfect overnight stay
Business response:
Marcus, thank you for posting a review about your experience at Extended Stay America. We are thrilled to know everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 896 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.