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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great place !! Everyone was nice ! Would stay there again
Room was fine and everything ok but I was a little bit shocked by their policy of not providing room service (cleaning) if your stay is 7 days or less. It was not a big deal for me as I really did not need it. Maybe most of the customers stay for longer periods and that is what has driven the policy. Most, if not all of the amenities were not available due to Covid-19 measures so nothing to say about them. Good location. Have nice restaurants within walking distance.
Business response:
Thank you for choosing Extended Stay America and for sharing your wonderful comments with fellow travelers. We are glad you were pleased with our well-appointed accommodations and that our location worked well for you. However, we regret not meeting some of your expectations. We appreciate your feedback as it helps us improve our guests' experience going forward. Thank you again for your kind rating, and we hope to have the chance to welcome you back soon. Sincerely, Hotel Management
It was fine. We stay here all the time. Some of the staff is not great but rarely have a problem.
Business response:
Thank you for staying with us over the years. We are glad you had an overall pleasant stay. We look forward to seeing you again soon at Extended Stay America. Sincerely, Hotel Management
Okay Stay The extended stay was great with the exception of the bed. The bed itself was extremely comfortable however it wasn't a queen size (it was instead full-size). Also the covers are very thin so unless you turn the heat up you'll end up being cold. The advertisement is false because this hotel does not supply breakfast nor do any of the rooms have cookware, dishes & a coffee pot. The room itself was clean for the most part with the exception of the mess I found under the bed. One of the dresser drawers was broken. My ... read more
Business response:
Katherine, thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay and that you were impressed with our cordial associates. However, we regret not meeting some of your expectations with regard to your suite. Your feedback has been shared with the appropriate team members to improve our future guests’ experiences. We hope to welcome you back soon so that we can provide you with a better visit. Sincerely, Hotel Management
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 896 reviews.
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.