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Extended Stay America - Akron - Copley - East

4.3
  • Hotels
  • Copley, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

185 Montrose W. Ave., Copley, OH, 44321, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3896 reviews
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Sarah's profile image
4 years ago

Business response:

Sarah, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

EXPEDIA's profile image
EXPEDIA 
4 years ago

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Darlene's profile image
Darlene 
4 years ago

This awesome it been clean more comfortable 👍 It closer to the store and restaurants 

Business response:

Darlene, we are glad you had a pleasant time at Extended Stay America. Thank you for acknowledging that we met your expectations in providing a clean and comfortable stay. It is also a pleasure to know that our ideal location with easy access to many shopping sites and dining options worked well for you. We enjoyed having you as our guest, and we look forward to seeing you again in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Disappointed Check-in took forever! I paid for the room in advance so I didn't understand why the process took 10 minutes. To make matters worse, they asked for my cc as a hold for incidentals which isn't unusual but I've discovered that the room has been charged to my cc. Now I have to dispute the charges (another long process). The shower sounded like a steam whistle...the hotter the water, the louder it was. Stayed at other Extended Stay Hotels but this has been the most disappointing experience. 

Business response:

Thank you for choosing our hotel for your stay. We were disheartened to see the review and apologize for not living up to your expectations. Also, we are sorry for the time taken at check-in and regret the inconvenience it caused. Your feedback is important to us, and we will use it to improve our services going forward. Moreover, we will share your valuable comments regarding the shower with the appropriate individuals so that they can take the necessary steps to make our future guests experience a better one. We hope you w... read more

Mary Lynn's profile image
Mary Lynn 
4 years ago
Daphne's profile image
Daphne 
4 years ago

I liked the room set up. And Zofi (Desk) was most pleasant and professional. 

Business response:

Daphne, thank you for choosing Extended Stay America for your recent stay and for your kind comments. We are delighted to read you were impressed with your room and that you liked the service provided by Zofi. We will share your compliments. If you find yourself in our area again, we hope you choose to stay with us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

************************************************** 

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Cary-Ann's profile image
Cary-Ann 
5 years ago
John's profile image
5 years ago

Great stay at the Extended stay Nice person at the desk. Room was spacious and comfortable. Bed was very comfortable giving me a great sleep. Room was quiet and close to the highway. 

Business response:

John, we are flattered by your very kind review of Extended Stay America. Thank you for sharing how much you liked our comfortable rooms, friendly service, and easy access to the highway. It was a pleasure hosting you, and we hope to welcome you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Akron - Copley - East

How is Extended Stay America - Akron - Copley - East rated?

Extended Stay America - Akron - Copley - East has a 4.3 star rating with 896 reviews. 

When is Extended Stay America - Akron - Copley - East open?

Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.