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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair price for the stay. Outside appearance is very nice but the inside seems to be lacking the attention it needs.
Business response:
Allen, we appreciate you choosing our hotel and for providing your review. We offer our apologies that we couldn't hit the mark of your expectations for a perfect visit. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Kevin, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Room was clean and neat Staff was pkeasant and polite
Business response:
Thank you for the glowing review of Extended Stay America. We’re glad to know you loved your well-maintained room and that you were impressed with the service provided by our wonderful staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
We were given a handicapped accessible room. It’s bigger but has some drawbacks. The shower is a walk in and the water leaks onto the tile floor. There’s a drain installed in the middle of the floor so I guess this is the design. The shower is really big but it’s cold while showering. The only other negative was you can hear the nearby interstate highway traffic pretty well all hours. Request a room on the side of the hotel that is not adjacent to the highway. The staff were all amazing.
Business response:
Tolivrr, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and were impressed with our courteous associates. However, we are sorry for not meeting some of your expectations with regards to your room. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
We had several family challenges. They were very respectful and accomodating.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
If you're trying to decide between Extended Stay Copley East vs. Copley West i'll break the tie. Copley East is the superior location between the two. At least this is based on word of mouth from the gentleman standing in line before me whilst checking in at the Copley East location. He was traveling for work and was planning on being in town for two weeks. He was having his reservation transferred from the West location to the East location. Apparently the smell was unsatisfactory at the West location and there were many un... read more
Business response:
Christian, thank you for choosing to stay at Extended Stay America during your visit to the area. We are delighted to read you had an enjoyable stay and that our location was perfect for your needs. We appreciate you recommending us online and look forward to welcoming you back soon. Sincerely, Hotel Management
Great place to stay! The girls who checked me in on Friday afternoon were very pleasant friendly and funny!
Business response:
Gerald, thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Extended Stay America. Sincerely, Hotel Management
Very happy with hotel.Our only complaint is that although it says breakfast on the go it was just coffee and instant oatmeal.
Business response:
Carmen, thank you for reviewing the Extended Stay America. Although we are glad to know you had a comfortable stay, we are sorry you were disappointed with our grab-and-go breakfast. Your comments have been shared with our Brand Leaders as it will help them determine new offerings. We look forward to having you back soon. Sincerely, Hotel Management
The staff was super friendly and helpful. The room was clean and comfortable. Not too many channels available on the tv but that’s s minor thing
Business response:
Kris, thank you for staying at Extended Stay America. We are glad you liked our courteous service and your well-appointed room. It was our pleasure having you as a guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 992 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.