Extended Stay America - Akron - Copley - East

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Jill, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your overnight stay. We are glad to read we met your expectations for a comfortable visit. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management 

Business response:

Thanks for choosing us for your needs. Although you liked certain aspects of our hotel, we apologize for falling short of your expectations and the inconvenience you encountered in your room. Your feedback is of utmost importance, so it has been discussed with our in an effort to improve our service and facilities moving forward. We hope you’ll give us a chance to showcase you our improved side on your next trip. Sincerely, Hotel Management 

Business response:

Stephanie, thank you for your nice feedback about Extended Stay America. We are glad to know you liked the courteous service provided by our associates and had a pleasant time with us. We look forward to welcoming you again whenever you are back here. Sincerely, Hotel Management 

Business response:

Jeanette, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management 

Business response:

Bill, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are delighted to read that you loved our convenient location which was perfect for your needs and the great value we offer for the price. We look forward to welcoming you back on your next visit to the area. Sincerely, Hotel Management 

Business response:

Jonathan, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and taking time to review your stay. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management