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Extended Stay America - Akron - Copley - East

4.3
  • Hotels
  • Copley, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

185 Montrose W. Ave., Copley, OH, 44321, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3992 reviews
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Labtoby's profile image
Labtoby 
6 years ago

Never have stayed at Extended Stay America I really liked it and will stay again. 

Business response:

Labtoby, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to know how much you enjoyed your stay, and we are happy you were impressed with our service, suites and amenities. We look forward to your next visit. Sincerely, Hotel Management 

Stanley's profile image
Stanley 
6 years ago

Ok place to stay. Good rooms. Good price. I wanted an early check in and without explanation or offer to help in some way I got a flat no. Other than that, no problems. Good room, good selection of places to eat nearby. Clean. Lousy "breakfast to go" option. Empty coffee containers. This breakfast option is simply bad. 

Business response:

Stanley, it's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

GEORGE's profile image
GEORGE 
6 years ago

The property and room were clean and pleasant. For the money, I feel it was a reasonable price. We stayed for four days and the kitchenette was very convenient and satisfactory in all respects. I would stay again for trips longer than two days. 

Business response:

George, thanks for the kind review of Extended Stay America. We are delighted to know you liked our well-maintained property and that you liked having a fully-equipped kitchen to cook your own meals. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Craig's profile image
6 years ago

Business response:

Craig, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

My experience was great it was very queit relaxing staff was very helpful the free coffee and everything i will be booking extended stay again wonderful stay😊 

Business response:

We appreciate the fantastic review and we thank you for choosing Extended Stay America. Your comments were a pleasure to read; it is always nice having our devotion to service recognized! Thanks for choosing us and we hope to serve you again in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

I was greeted by a woman nice she was kind and friendly> She booked us in and directed me where my room was at. I also like the use of the hotel internet the room had a kitchen. 

Business response:

Thank you for staying at Extended Stay America. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. We hope to welcome you again whenever your travels bring you back here. Sincerely, Hotel Management 

Frederick's profile image
Frederick 
7 years ago

Nice stay as always A+ customer service. Room was clean although I found some fries under the bed. But no biggie. Bathroom was clean and bed comfortable as well. Sheets were clean. And quiet too. Very nice stay and Antoinette was great . Making sure the room was to my satisfaction and everything was well. I can’t say enough about the customer service A+. And the price was great as always. I’ll see you guys soon 😁 

Business response:

Frederick, we appreciate your consistent support of Extended Stay America. It's always a pleasure to see a familiar face and we love having you as a regular guest! Thanks also for taking the time to share your perspective with future guests. Your continued business is the best recommendation there is. Thanks again, we look forward to your next stay! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Nice hotel but no pool The lady who checked me in was highly rude but she was the only one. The room size is pretty decent as well. I had a microwave and fridge which is very convenient 

Business response:

Thank you for evaluating your experience at our hotel. Although you liked certain aspects of our hotel, we apologize for one of our staff member being rude to you while being here. Your feedback is of utmost value, and we will use it as a training tool to ensure our associates deliver better service going further. Please consider giving us another chance to provide you with a better stay in the near future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Akron - Copley - East

How is Extended Stay America - Akron - Copley - East rated?

Extended Stay America - Akron - Copley - East has a 4.3 star rating with 992 reviews. 

When is Extended Stay America - Akron - Copley - East open?

Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.