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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My experience was great it was very queit relaxing staff was very helpful the free coffee and everything i will be booking extended stay again wonderful stay😊
Business response:
We appreciate the fantastic review and we thank you for choosing Extended Stay America. Your comments were a pleasure to read; it is always nice having our devotion to service recognized! Thanks for choosing us and we hope to serve you again in the future. Sincerely, Hotel Management
I was greeted by a woman nice she was kind and friendly> She booked us in and directed me where my room was at. I also like the use of the hotel internet the room had a kitchen.
Business response:
Thank you for staying at Extended Stay America. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. We hope to welcome you again whenever your travels bring you back here. Sincerely, Hotel Management
Nice stay as always A+ customer service. Room was clean although I found some fries under the bed. But no biggie. Bathroom was clean and bed comfortable as well. Sheets were clean. And quiet too. Very nice stay and Antoinette was great . Making sure the room was to my satisfaction and everything was well. I can’t say enough about the customer service A+. And the price was great as always. I’ll see you guys soon 😁
Business response:
Frederick, we appreciate your consistent support of Extended Stay America. It's always a pleasure to see a familiar face and we love having you as a regular guest! Thanks also for taking the time to share your perspective with future guests. Your continued business is the best recommendation there is. Thanks again, we look forward to your next stay! Sincerely, Hotel Management
Nice hotel but no pool The lady who checked me in was highly rude but she was the only one. The room size is pretty decent as well. I had a microwave and fridge which is very convenient
Business response:
Thank you for evaluating your experience at our hotel. Although you liked certain aspects of our hotel, we apologize for one of our staff member being rude to you while being here. Your feedback is of utmost value, and we will use it as a training tool to ensure our associates deliver better service going further. Please consider giving us another chance to provide you with a better stay in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Jill, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Basic and fine. It was basic but fine for what I needed for the night. Bathroom could have been cleaner but overall was totally fine.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are glad to read we met your expectations for a comfortable visit. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Could've been better overall the experience was okay for this type of stay. The front desk was nice but one woman was on a personal call while dealing with my key card issue. The shower barely worked when you turned it on. They claimed to provide dishes but they only gave us one cup.
Business response:
Thanks for choosing us for your needs. Although you liked certain aspects of our hotel, we apologize for falling short of your expectations and the inconvenience you encountered in your room. Your feedback is of utmost importance, so it has been discussed with our in an effort to improve our service and facilities moving forward. We hope you’ll give us a chance to showcase you our improved side on your next trip. Sincerely, Hotel Management
Beautiful Stay My stay was awesome, friendly customer service. Nice cozy hotel will definitely come again and again and again.
Business response:
Stephanie, thank you for your nice feedback about Extended Stay America. We are glad to know you liked the courteous service provided by our associates and had a pleasant time with us. We look forward to welcoming you again whenever you are back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 896 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.