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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was required to pay a pending charge of $100 to cover damages/charges discovered after my departure. The paperwork did not list what I might be charged for. When checking out I ask the clerk to inspect the room and give clearance. He did but said it is not normal. I do not like this procedure as it is too open ended and not specific.
Business response:
Thank you for your feedback. We are sorry our team did not provide you with a clear explanation of the charges during the check-in process. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we will take steps to communicate this more clearly in the future. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a second chance to provide the hospi... read more
Business response:
Ronald, we appreciate your excellent comments about your stay at Extended Stay America. It is a delight to know you enjoyed the service provided by our team and that you felt you got a great deal by choosing to stay with us. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Perfect! The Customer Service was excellent at this hotel. Exactly what I was looking for in my short stay before my trip home for Christmas. The cost was very affordable!
Business response:
Rachel, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay and found us to be a great value. We are also glad you loved our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Arrive in Albuquerque late , stay here. Good place to stay at while traveling and the airline lands at ALB airport 8 hours late after many delays.
Business response:
Allan, thank you for choosing Extended Stay America. We are glad you had an overall great stay and liked our convenient location close to the Albany International Airport. Thank you also for recommending us to future guests, and we look forward to your next visit. Sincerely, Hotel Management
Just ok Carpet was kind of dirty. Rooms seem old and dark. Some see through curtains would be nice to allow in some natural light.
Business response:
Thank you for your review. Although you had an overall satisfactory stay, we are sorry for the cleanliness issues you experienced. Your feedback will be shared with our housekeeping team for review and action. We will share your valuable comments regarding the condition of your suite with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
We appreciate your excellent comments about your stay at Extended Stay America. It is a delight to know you enjoyed the service provided by our team and that you felt you got a great deal by choosing to stay with us. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
It was amazing
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Staff here is great! Very helpful! Reasonable rates, perfect for one night, a week, or longer! Clean hotel and reliable staff. Someone is available 24/7.
Business response:
It was a pleasure hosting you at Extended Stay America. We are delighted to know you found us to be a good value and that you were impressed with the cleanliness of our property as well as the excellent service delivered by our associates. Thank you for the fantastic review, and we look forward to your next visit. Sincerely, Hotel Management
I like that you have kitchens in the rooms. I also like the area the hotel in. It was convinced for me to get to the college campus.
Business response:
We appreciate you for being our guest at Extended Stay America. It is a pleasure to know you liked having a fully-equipped kitchen and that you found our location to be ideal for your travel needs. Please visit us again when you are in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,665 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.