Extended Stay America - Albuquerque - Airport

Business response:

Tessa, thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the issues you experienced with the heater in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you again for sharing your comments. We hope you will choose to stay with us in the future so that we can provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay and liked your comfortable room. We also appreciate your kind compliments about our Front Desk Team and will be sure to share your comments with them as they will be so pleased. Thank you again for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Jaycob, thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your comfortable stay at our hotel. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are pleased overall you enjoyed your stay and that you liked our accommodations. However, we regret our location was not that appealing to you. We appreciate you recommending us and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Mariah, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay, liked our refreshing property, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only enjoyed our excellent service and convenient location, but you found us to be a great value. We are also happy you liked our comfortable suite. It was a pleasure having you stay with us, and we hope you will choose us again. Sincerely, Hotel Management 

Business response:

Judith, thank you for your comments. We are sorry your good night’s rest was disturbed when the car alarms went off and regret the inconvenience caused. We understand your frustration and hope you will visit us again in the future so that we can provide you with a comfortable stay. Sincerely, Hotel Management