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Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I liked the price of my stay and that I felt like the area was safe. The room was extremely dirty. There was hair and dirt everywhere.
Business response:
Mike, thank you for being our guest. We are pleased you liked the value we offer, but we are sorry for the cleanliness issue you encountered in your room. Your feedback has been shared with the housekeeping team to be more diligent with their efforts going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Rather bare bos, but clean, adequate, and easy to get to
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant visit and hope to see you again in the future. Sincerely, Hotel Management
A coffee maker in the room would be a nice touch. And maybe a warmer blanket
Business response:
Annie, thank you for your comments. We are sorry you were unhappy with our kitchenware policy and regret the inconvenience caused. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
my room was very adequate, i felt safe and comfortable. the staff were helpful and pleasant. the outside and lift could have been cleaner.
Business response:
Thank you for being our guest and for taking the time to review your experience. It is delightful to know you found your suite comfortable and you were pleased with the service from our staff. Your concerns regarding the cleanliness have been shared with our housekeeping team to ensure a better experience going forward. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff is what makes this Hotel. I was disappointed with the “Complimentary” breakfast which consisted of a bowl of fruit, packaged muffins and granola bars. We used the in room kitchen though and made hot breakfasts.
Business response:
Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you will choose us again on your next visit to the city. Sincerely, Hotel Management
Yup A pleasant experience. Very reasonable for the price. We didn't need to spend a extra $50. a night for a marble floor in the reception area.
Business response:
George, thank you for sharing your experience with us! We are pleased you had a wonderful time and a great stay at Extended Stay America. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We look forward to welcoming you back soon! Sincerely, Hotel Management
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,583 reviews.
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.