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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Looked good, did not bother eating as my time to eat was yet met as per my style of earing
Business response:
Dear Guest, We are delighted you chose to stay with us at Extended Stay America. We appreciate your comments and are happy to read that you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. We understand that dining choices and routines can vary for every guest, and we respect that you chose to spend your time in a way that best suited your schedule during your stay. We look forward to welcomi... read more
Breakfast looked good but I had to rush to catch my flight so Breakfast wasn't really on my mind at that time
Incredibly quiet even though there were pets and plenty of people. Older hotel but in great location
Basic layout for breakfast on a counter - not really a meal.
Business response:
Dear Guest, Thank you for taking the time to provide your review. We hope your overall experience during your stay was satisfactory. Our breakfast offering is intended to be a convenient grab-and-go option to facilitate a quick start to your day. We acknowledge that it may not have fully met your expectations, and we appreciate your feedback. We will communicate your comments to our team and look forward to the opportunity to welcome you back to Extended Stay America, ensuring a more comfortable experience in the future. Sin... read more
Skimpy breakfeast
Business response:
Dear Guest, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, kitchen amenities, and our friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We have also noted your comments regarding the morning offering. This service is intended as a simple and convenient start to the day for guests on the go, though we understand expectations ... read more
Noted many areas in the room where paint was chipped/peeling and counter top lamenent was discolored and also chipped. Furniture was scratched and torn. Just wear and tear but things that seem relatively easy to fix. Upgrade the beds yall! It was like sleeping on a rock and I found myself sitting in the widow chair most nights just to feel some cushion under my butt. Along the lines of upgrades, the shower head seemed to spray water is approximately 37 different directions besides down onto my head with no way of adjusting i... read more
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We truly appreciate that you highlighted both the positive aspects of your stay. Your observations regarding the condition of certain room features have been noted, as they help us identify areas for improvement. We also understand your comments about bed comfort and the shower experience, as these aspects are crucial to overall satisfaction. Your feedback is invaluable in guiding our enhancements, and we will share it as part of our continuous effort... read more
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 3.2 star rating with 2,233 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.