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2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hallways needed vacuuming but the room was ok. It was clean and the A/C worked. My issue was that there was only one bath towel, no wash rags and no hand towels for my 3 day stay. Make sure you check the towel situation when you get to your room.
Business response:
Dear Jim, Thank you for sharing your experience. We're glad to hear that your room was clean and the A/C worked well during your stay. However, we apologize for the condition of the hallways. That’s not the standard of service we aim to provide, and we will address this appropriately. We also regret any disappointment you may have with our in-suite amenities. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring their own bath amenities. However, these items ... read more
Desk clerk, Michelle, was very welcoming and accommodating. She made the check in easy and smooth. Thank you!!
Business response:
Dear Laura, Thank you for sharing your experience. We’re delighted Michelle left such a positive impression with her warm and helpful approach. It’s wonderful to know that check-in felt smooth and welcoming. We look forward to having you stay with us again at Extended Stay America. Sincerely, Hotel Management
Good stay Had a good stay nice hotel. Albuquerque has alot of shady places this is not one of them!!
Business response:
Dear Joe, Thank you for choosing Extended Stay America and for taking the time to share your feedback. We are glad that you had a positive stay and found our property to be a reliable choice in the area. Our goal is always to provide a clean and comfortable environment that sets us apart from others. We appreciate your kind words and would love to welcome you back the next time your travels bring you our way. Sincerely, Hotel Management
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They advertise breakfast, but it’s literally coffee and a granola bar.
Business response:
Dear Juana, Thank you for your feedback. Our complimentary breakfast is a grab-and-go style, offering a quick and convenient start to the day. Your comments help us identify areas where we can improve overall guest satisfaction. We hope you’ll consider visiting us again and allow us the chance to provide a better experience. Sincerely, Hotel Management
Hotel stay Could have used a K cup coffee machine in room. There could have been more than muffins for continental breakfast.. i expected more for $100.00 a night
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 1,977 reviews.
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.