Extended Stay America - Albuquerque - Rio Rancho Blvd.

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Albuquerque - Rio Rancho Blvd. takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished... read more

Business response:

Dear Johnny, Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to learn that you had a good experience overall. However, we apologize for any inconvenience caused by the heater. We will address this matter with our maintenance team to ensure that future guests do not encounter the same issue. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future at Extended Stay America.Sincerely,Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Albuquerque - Rio Rancho Blvd. takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished... read more

Business response:

Dear ELLEN, Thank you for taking the time to review your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with the comfort of your room and our safe and convenient location. Also, we have noted your remarks about breakfast and will certainly pass along your feedback to the team members, as we are always grateful to hear how we can improve a guest's experience. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable ... read more

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Albuquerque - Rio Rancho Blvd. takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished... read more

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Albuquerque - Rio Rancho Blvd. takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished... read more

Business response:

Dear Daniel, We're delighted to hear that you appreciated the convenient location of Extended Stay America! Providing a prime location for our guests is always our goal. Your positive feedback means a lot to us, and we hope to welcome you back for another enjoyable stay soon. Thank you for choosing us!Sincerely,Hotel Management 

Business response:

Dear Chee , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.