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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
East side room has highway noise all day and most of night
Business response:
Dear Michael, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We loved having you as our guest and look forward to having the opportunity to welcome you back on a future visit.Sincerely,Hotel Management
Business response:
Dear Juan , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.
The room was great and comfortable. Breakfast was stale and the muffins were old.
Business response:
Dear Donna , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.
One night stay The accommodations were fine but the room was cold due to the tiled floors
Business response:
Dear Danny , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.
N/a
Business response:
Dear Putri, Thank you for choosing Extended Stay America. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
The only thing we didn’t like is that you can see underneath the door
Business response:
Dear Debra Rodriguez , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay.We will look into what we can do to close that gap on the bottoms of the doorways . We wish you safe travels and hope to see you back again in the near future.
Beds were cheap and horrid on the back. Room was clean..towels ok...it all served it's purpose.
Business response:
Dear Amy, We're glad to hear you found the room clean and that the essentials served their purpose during your stay. We're sorry to hear about your experience with the beds. Your comfort is important to us, and we appreciate your feedback. We hope despite this issue; you found other aspects of your stay satisfactory. Your comments help us make improvements for a better guest experience.Sincerely,Hotel Management
Not clean. We had two kids with us who were sleeping on the pullout couch. When we went to put the sheets on the pullout, the mattress was covered in food, crumbs & miscellaneous. Has to shake all that off the team is best we could before we could put the sheets on.
Business response:
Dear Guest, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are shared with our concerned team, as we want our guests to have a perfect hotel experience while with us. Considering our helpful staff, please return, and we welcome you for a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 2,069 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.