Extended Stay America - Albuquerque - Rio Rancho Blvd.

Business response:

Dear Guest, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management 

Business response:

Dear Daniel, It was a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay and that our property and service met all your expectations! Your compliments are joyfully shared with the team. We hope you will revisit us the next time you are in our area. Sincerely, Hotel Management 

Business response:

Dear Amy, Thank you so much for your kind words! We’re thrilled to hear that our staff was able to assist you and make your stay more enjoyable. Providing excellent service is a top priority for us, and we truly appreciate your recognition. We look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Management 

Business response:

Dear David, Thank you for sharing your experience with us. We regret any aspect of your stay that fell short of complete satisfaction, and we apologize for any inconvenience caused. We understand the importance of providing our guests with a peaceful and comfortable environment and regret falling short. We value your patience and want to emphasize that our front desk staff is available to ensure your stay is as comfortable as possible. We hope you will consider us for your next visit and allow us the opportunity to better yo... read more