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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mattress on the pull out couch was dingy and worn to the springs. Overall it was a nice room.
Business response:
Dear Guest, We are so glad you found the room enjoyable overall—thank you for your kind words and great rating! We appreciate your feedback on the sofa bed and will review it with our team. It’s always our aim at Extended Stay America to make each visit comfortable and relaxing. We look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
The room was clean but it did not have a hairdryer or a blanket on the bed. There was also no bedding in the room for the sofa bed, and they didn’t have any pillows available at the front desk for the sofa bed. Breakfast was weak, basically just coffee, a muffin, granola bar or oatmeal. No juice or milk or fruit. The property also does not have a pool or hot tub. The website listed a pool as an amenity. The room was clean and the price was less than most places, but not the best if you’re looking for more comfort.
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to know you appreciated the cleanliness and value, and we sincerely apologize for the inconveniences you encountered during your stay. Your comments have been shared with our team to improve communication and better address guest needs. We are committed to improving, and we hope you’ll consider visiting again for a more seamless, comfortable experience. Sincerely, Hotel Management
Decent Hotel.
It was an unplanned visit. The property was clean and the staff was friendly and professional
Business response:
Dear Guest, Thank you for sharing your experience. We are delighted to hear that you found the property clean and the team welcoming and professional during your unplanned visit. At the same time, we apologize for any aspects that may not have fully met your expectations. Your kind words are truly appreciated and motivate our staff to continue providing attentive and thoughtful service. We would be pleased to welcome you back in the future and ensure an even more seamless and enjoyable stay, where every detail contributes to... read more
Property is renovated and was pleasant stay.
Business response:
Thank you for the 10 out of 10 rating, we appreciate your business and wish you safe travels always
Our suite was very clean and roomy.
Business response:
Dear Guest, We are delighted to hear that you enjoyed the spaciousness and cleanliness of your suite. It is wonderful to know that the accommodations contributed to a comfortable stay. Everyone at Extended Stay America truly appreciates your kind feedback and looks forward to welcoming you back for another relaxing and enjoyable visit in the future. Sincerely, Hotel Management
Nice
Business response:
Dear Juan, We are glad to hear that you had an outstanding stay with us! It is always encouraging to know our efforts to create a welcoming and comfortable environment are appreciated. At Extended Stay America, we aim to make every visit enjoyable and stress-free. Thank you for taking the time to share your feedback, and we look forward to hosting you again in the future. Sincerely, Hotel Management
Room was clean. That’s really the only good thing about it. Says free breakfast but there was nothing. It was more like snacks. So if one of the reason you are trying to stay here cause of free breakfast keep looking. Also I was told that you can get a later check out at noon with out being charged. I asked for a noon check they said ok. Day comes they are knocking at my door telling me I have til 11:30 to check out before they charge me a late fee. They tell you one thing and don’t stand on that. But room was clean bed was ... read more
Business response:
Dear Phil, Thank you for taking the time to share your feedback. We are glad to hear that you found your room clean and comfortable. We apologize for any confusion regarding our complimentary grab-and-go breakfast and the check-out time, as we understand how important clear communication is for our guests. Your comments have been shared with our team to help improve these areas. We appreciate your input and hope you will consider giving us another opportunity in the future to provide a more seamless and enjoyable stay. Since... read more
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 2,069 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.