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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A very strong smell of smoke in the hallway.
Business response:
Dear Guest, Thank you for your feedback. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We appreciate you bringing this to our attention so we can address it appropriately. We hope to have you back for the seamless, outstanding stay you deserve.Sincerely,Hotel Management
It was well keep up.i wish there were paper cups and bucket to get ice.
The website says that it has a pool but it doesn’t have a swimming pool. Everything else is great
Business response:
Dear Guest, We sincerely apologize for any confusion regarding the pool amenity. We understand the importance of this feature and regret any inconvenience it may have caused. We appreciate your feedback and are pleased to learn that your experience in other areas met your expectations. Thank you for sharing your insights with us. We look forward to the opportunity to enhance your next stay and ensure it is truly exceptional.Sincerely,Hotel Management
It’s a delight to have some where I can spend with my kids for a week and not worry about eating out all the time
Hotel was nice and clean
Business response:
Dear Guest, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's lovely to learn how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with the service, comfortable suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely, Hotel Management
We were using stair 3 to get to our room and the doors to access the building were not functioning properly. This was allowing anyone in the facility. The stairwell was dirty with trash, bloody rags, and clothes. The area our room faced was loud from the highway traffic. There was a man staying in his truck in the parking lot that would start his truck every few hours throughout the night. This made me think staff was not checking parking lot, exits, or stairs.
Business response:
Dear Guest, Thank you for bringing these concerns to our attention. We apologize for the issues you encountered during your stay. The safety and comfort of our guests are of the utmost importance to us, and we regret that you experienced these problems. We are very concerned about the malfunctioning doors as well as the cleanliness of the stairwell. These matters will be addressed immediately with our maintenance and housekeeping teams. We also take your feedback about the noise from the highway and the truck in the parking ... read more
Thank you, we had a wonderful stay at the property.
Eh The hotel looked visually clean, but the elevator and certain areas reeked of cigarettes. Thankfully the room didn't. The breakfast was the most pathetic thing ive ever seen. it was a grocey bag full of fruit, thats it. The beds were also incredibly uncomfortable. But the people who worked there were friendly
Business response:
Dear Guest, Thank you for sharing your experience. While we were happy to know you found our staff welcoming and your room comfortable, we apologize that other aspects of your stay fell short. Your feedback about the upkeep and breakfast selection is valuable, and we will use it to improve the overall guest experience. Comfort is important to us, and we regret the bedding did not meet your expectations. Your insights help us address these concerns, and we hope to provide you with a more satisfying and enjoyable stay in the f... read more
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 1,105 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.