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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was cute little house that had everything we needed.
Business response:
hank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future.
Service was great but was in a room that was non-smoking but you can tell the person before smoked so was kinda uncomfortable with smelling like cigarettes in the room.
Business response:
Dear Victoria, Thank you for sharing your feedback with us. We sincerely appreciate your feedback. Although our guest rooms are designated as smoke-free, we understand that there may be instances where this rule is overlooked. We take great pride in providing our guests with a clean and fresh environment, and we apologize for any oversights during your stay. Thank you for bringing this to our attention, and we will take immediate action to ensure that our guests have a comfortable and enjoyable experience. We thank you again... read more
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future. I hope you will... read more
bathroom no vanity just very small sink.. floors dirty at the room ... hair and dust i request fr
Business response:
Dear suresh, Thank you for choosing us and for sharing your comments.We are committed to upholding high standards of cleanliness and comfort, and we apologize for not meeting them on this occasion. Your feedback is valuable to us, and we will promptly address the issue to ensure that our guests have a comfortable stay. We hope you will consider giving us another opportunity to provide you with the relaxing stay you deserve.Sincerely,Hotel Management
The carpet in the corridor needs to be replaced. It’s old and it smells.
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Albuquerque - Rio Rancho Blvd. takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished... read more
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Albuquerque - Rio Rancho Blvd. takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished... read more
Not very clean & outdated. Fold out couch was awful
Business response:
Dear Rebecca, Thank you for your review of our hotel. We promise to provide every guest with fresh, clean, and well-maintained accommodations. Therefore, we are disappointed this did not occur during your stay and sincerely apologize for the inconvenience. Your feedback will be thoughtfully discussed with the appropriate individuals. We value your business and would love to have the opportunity to accommodate you again so that we can provide you with an even better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 979 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.