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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some cleanliness issues. Bathroom specifically. Broken bulb / light cover in the stairwell gives this place a run-down feel.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate your observations as they help us identify areas for continued improvement. Maintaining a comfortable and welcoming environment for our guests is very important, and your comments regarding specific areas have been shared with the appropriate team for attention. We are committed to providing a safe and pleasant stay, and your input allows us to make adjustments that enhance the overall experience. We value your perspective and hope to have the opportunity to prov... read more
Very clean
We had a pleasant and comfortable stay.
Business response:
Dear Guest, It is wonderful to know you had such a pleasant and comfortable visit. Our team at Extended Stay America is delighted that your experience was enjoyable from start to finish. We always strive to create a relaxing and welcoming environment for our guests. Thank you for sharing your thoughts, and we look forward to having you stay with us again soon for another enjoyable experience. Sincerely Hotel Management
The front desk was understaffed. Breakfast was terrible aside from the coffee there really wasn’t anything there to offer
Business response:
Dear Guest, Thank you for taking the time to share your thoughts about your recent stay. We sincerely apologize for the disappointment you experienced with the limited breakfast offerings and the wait at the front desk. Your feedback is important to us, and we’re working to strengthen both staffing and food service options to meet guest expectations better. We truly appreciate your understanding and hope to welcome you back for a more enjoyable visit in the future. Sincerely, Hotel Management
Mattress on the pull out couch was dingy and worn to the springs. Overall it was a nice room.
Business response:
Dear Guest, We are so glad you found the room enjoyable overall—thank you for your kind words and great rating! We appreciate your feedback on the sofa bed and will review it with our team. It’s always our aim at Extended Stay America to make each visit comfortable and relaxing. We look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
The room was clean but it did not have a hairdryer or a blanket on the bed. There was also no bedding in the room for the sofa bed, and they didn’t have any pillows available at the front desk for the sofa bed. Breakfast was weak, basically just coffee, a muffin, granola bar or oatmeal. No juice or milk or fruit. The property also does not have a pool or hot tub. The website listed a pool as an amenity. The room was clean and the price was less than most places, but not the best if you’re looking for more comfort.
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to know you appreciated the cleanliness and value, and we sincerely apologize for the inconveniences you encountered during your stay. Your comments have been shared with our team to improve communication and better address guest needs. We are committed to improving, and we hope you’ll consider visiting again for a more seamless, comfortable experience. Sincerely, Hotel Management
Decent Hotel.
It was an unplanned visit. The property was clean and the staff was friendly and professional
Business response:
Dear Guest, Thank you for sharing your experience. We are delighted to hear that you found the property clean and the team welcoming and professional during your unplanned visit. At the same time, we apologize for any aspects that may not have fully met your expectations. Your kind words are truly appreciated and motivate our staff to continue providing attentive and thoughtful service. We would be pleased to welcome you back in the future and ensure an even more seamless and enjoyable stay, where every detail contributes to... read more
They would be more honest to say no continental breakfast
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We appreciate your feedback and understand how important breakfast options can be for travelers. At Extended Stay America, we aim to provide clear communication about our offerings and appreciate your perspective. Your comments will help us continue to enhance the guest experience. We hope to have the pleasure of welcoming you back for an even better visit in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 2,044 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.