This profile has been claimed by the business owner or representative.
Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Simple but Terrific This hotel was simple in service- the room was cleaned only when requested. It was extremely clean when we arrived. There is really no need to change sheets and towels every day- it wastes water. No extras- no shampoo or hairdryer. However- I loved the little kitchen and it was very quiet. The staff was friendly and very helpful with directions.
clean, friendly and very comfortable this hotel was the cleanest and the most comfortable hotel i have ever stayed in. the added bonus was the staff. they were very friendly and professional. i would recomend this hotel. i wish they had one in every town
Not too bad was pleasantly surprised to get a kitchen with my room that i really had no need for. It was a little dirty in some areas, but nothing you wouldnt expect from being at a hotel.
Nice stay This motel was very clean, comfortable and the staff was very friendly. I will look for this hotel when traveling again.
Room changed 3 times. First room: urine smell. Second room: roach, stains, filthy floor. 3rd room: burner not working, floor dirty. Utensils and cookware old and worn. The smell of the hotel was musty, and the floors were dirty from stairs, elevator and hallways. Staff was ready to accommodate the best they could.
Business response:
Dear Lonnissa, Thank you for sharing your experience. We regret that your stay involved several room changes and did not reflect the standards we strive to maintain. While we are glad our team did their best to assist, it is disappointing to know the condition of the accommodations fell short of expectations. Your comments regarding maintenance, cleanliness, and kitchen items have been shared with our team for improvement. We value your patience and hope you will consider giving us another opportunity to provide a more comfo... read more
Disgusting place. Smelled like cigarettes and garbage, filthy everywhere. There was a clump of hair on the hairbrush by the TV, no dishes, no pans, the electronic key wouldn’t open the door, and the floor was so sticky my shoes literally got stuck. I was shocked — booked a 9+ rated hotel right away and got the hell out.
Business response:
Dear Oleksandr, Thank you for bringing these concerns to our attention. We truly regret that your experience did not reflect the standards we work hard to maintain. The cleanliness and comfort of our suites are priorities for us, and it is disappointing to know that your experience fell short in so many ways. We also apologize for the challenges you faced with your room key and in-room amenities. Your feedback has been shared with our team so that immediate attention can be given to the issues you mentioned. We appreciate yo... read more
Not very clean, bed was lumpy
The desk attendant was rude. And there was no coffee maker in the room.. when I asked about it. She was very rude although she did get me one. There was also not any silverware or plates or anything like this, and this was supposed to be a fully stocked kitchen.
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 3.5 star rating with 2,055 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.