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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They want you to pay for house keeping. Rude personal not willing to help the costumer. Breakfast is cookies and coffee. To me this is not breakfast.
Business response:
Dear Denis, We sincerely apologize for the inconvenience you experienced during your stay. Our aim is to provide exceptional service, and we regret that our offerings did not meet your expectations. Your feedback regarding housekeeping fees and breakfast options is valuable, and we will review these with our team. Please know that we take your comments seriously and are committed to improving our guest experience. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.Sinc... read more
There was a bad smell in the elevator and hallways. There was loud noise from the unit above me all night. I checked out two days early and stayed at a different hotel.
Business response:
Dear Eileen, We sincerely apologize for the inconvenience you experienced during your stay. Our utmost priority is to provide a comfortable and pleasant environment for all our guests. We regret that you encountered issues with unpleasant odors and disturbances from neighboring units. Please know that we take your feedback seriously and promptly address these concerns with the relevant teams to ensure a more enjoyable experience for future guests. We understand your decision to check out early and are sorry we couldn't recti... read more
I wike at 4am with a bedbug biting me.. Had to runout of there. Not a happy
Business response:
Dear Leah, Thank you for taking the time to write a review of yourstay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a betterstayin the future.Sincerely,Hotel Management
Filthy dirty with trash, cigarette buts, and liquor bottles everywhere and I do mean everywhere
Business response:
Dear Jennifer, Thank you for sharing your feedback. We apologize for the unsatisfactory conditions you encountered during your stay. Maintaining a clean and welcoming environment is a top priority for us, and we will address this matter with our housekeeping team to ensure it does not happen again. Your feedback is invaluable as we strive to improve our services. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 3.5 star rating with 2,055 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.