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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clogged toilet Toilet was clogged when we checked in and when we reported it we were given a plunger in a bag. Luckily staying only one night since the plunger did not fix the problem. Will never stay again!!!!
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Providing a comfortable and fully functional environment is important to us, and we regret that we fell short in this instance. Your comments will be shared with our team to ensure this issue is addressed, as this is not the standard we aim to uphold. We appreciate your understanding.Sincerely,Hotel Management
I’ve been staying here for a few months now, and not one time has roomservice cleaned the room
Business response:
Dear Andrew, Thank you for your feedback. We regret to hear that the room service did not meet your expectations during your extended stay. Our aim is to ensure all guests receive a comfortable and clean environment. We will review your comments to address this issue and improve our service. We appreciate your patience and hope to provide a more satisfactory experience moving forward.Sincerely,Hotel Management
There was roaches, i was telling front desk guy he walks away while twlking saying manager here .... For money i paid definatwly easnt worth it...no coffee just not happy at all
Business response:
Dear Rachel, Thank you for sharing your feedback. We’re sorry to hear your stay did not meet your expectations. Your comments about service and cleanliness are important, and we are committed to addressing these concerns. We aim to provide a comfortable environment for all our guests and appreciate your input as it helps us improve the experience for future visitors.Sincerely,Hotel Management
There was no check in so it’s all BS
Business response:
Dear Michael, We apologize for any confusion or inconvenience you experienced. It's possible a misunderstanding or unusual circumstance led to this perception. We strive to ensure a smooth and efficient check-in process for all our guests and regret falling short. Your feedback is important to us, and we appreciate you bringing this to our attention. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 3.5 star rating with 2,055 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.