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Extended Stay America - Appleton - Fox Cities
- Hotels
- Appleton, WI
About this business
Location details
4141 Boardwalk Ct., Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good price for location. I only smelled smoke once in the hotel, and that was in the elevator. Previous review complained that the hotel smelled of cigarettes. I had a non smoking room and it was clean and smelled great. Locations was great, near many restaurants and shopping malls.
Extended Stay America - Appleton, WI ESA hotels are usually well worth considering, though some are a bit tattered. The ESA in Appleton was clean and very well managed. The rooms met or exceeded my expectations and I would stay there again.
They charge for towels, not understanding, I would not stay here again!!
Business response:
Dear Guest, Thank you for sharing feedback about your stay with us. We strive to provide our guests with the comforts of home, and we are disappointed to learn that we fell short of your expectations. Your comments are invaluable as we continually work to improve both our amenities and our service. As a select‑service hotel, details of our chargeable amenities are communicated by our front desk team at check‑in, but we understand how important clarity and convenience are to our guests. We will be reviewing your remarks with ... read more
Very old hotel, no amenities do not recommend
Business response:
Dear Guest, We are truly sorry to hear that you found the hotel outdated and were disappointed with the lack of amenities. This is not the impression we want to leave, and your comments will be shared with our management team as we continue to evaluate areas for improvement and updates. We appreciate you bringing this to our attention and regret that your stay did not meet expectations. We hope you will consider giving us another opportunity to provide a more comfortable and satisfying experience. Sincerely, Hotel Management
We arrived late. No front desk staff on duty. They responded to that and got us in. At 6 a.m. we were trying to get ready to leave, but no front desk staff for extra towels and washcloths. Only one was in the room. Waited until about 630, no one showed up. Won't be staying at one of this brand again. We just left. No one to check us out
Business response:
Dear Guest, Thank you for sharing your experience. We regret that your late arrival and early departure were impacted by the limited front desk availability. While being a select suite property offers doors with key card access 24/7 and front desk staffing during daytime hours, we understand how frustrating it was not to have assistance when you needed extra towels and washcloths in the morning. Your feedback is important and will be reviewed with our team to ensure better communication and service. We hope you might conside... read more
Room had old scratched up furniture.. The veneer actually ripped off the side of dresser. TV too small for size of room. Nasty stains on carpet, legs on table broken and lamp by bed f’d up and not working. No shampoo amenity or coffee in morning. Lobby and elevator smelled like urine. This is not a good place to stay. For over 125 bucks a night it should be much better.
Business response:
Dear Guest, We regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for the inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We are committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance in the future to provide you with the st... read more
The room had a septic smell The front desk clerk was friendly and prompt
This property is seriously lacking in amenities! We only got 2 towels & 2 wash rags, no hand towels for 3 nights. If you want more, you have to pay. The floor was uneven, and felt ike a soft spot was in the bathroom. The kitchen sink was leaking, and we went to tell the front desk. They said they did not have maintenance on call over the weekend. The lighting in the bathroom was severely lacking. The shower head was a joke. You only got 3 pillows, and they were very flat, and the bed was pretty hard. One of the bedside light... read more
Frequently asked questions about Extended Stay America - Appleton - Fox Cities
How is Extended Stay America - Appleton - Fox Cities rated?
Extended Stay America - Appleton - Fox Cities has a 3.6 star rating with 1,350 reviews.
When is Extended Stay America - Appleton - Fox Cities open?
Extended Stay America - Appleton - Fox Cities is open now. It will close tomorrow at 12:00 a.m.