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Extended Stay America - Appleton - Fox Cities
- Hotels
- Appleton, WI
About this business
Location details
4141 Boardwalk Ct., Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very disappointed in this hotel. The drawers had crumbs all over them. The smoke detector in the room was completely taped to pre ent it from actually detecting smoke which is a major fire hazard. Overall, a bad experience.
Basic Lodging. There were no coat hangers, tissues and we had to take our own garbage. Good Staff. No housekeeping. Might be good for very long stays.
Business response:
Dear Terry, Thank you for sharing your thoughtful feedback. We sincerely regret that your experience did not fully align with your expectations. Comments like yours are invaluable in helping us enhance the guest experience, and we take them seriously. While our accommodations are designed to meet the needs of extended stays, we recognize the importance of providing comfort and convenience for all our guests. We’re pleased to know our team left a positive impression, and we hope to have the chance to welcome you again for a m... read more
First room has burn marks and dirty footprints on carpet as well as as "unknown " sticky substance on the windows. Asked for a room chane and though it was a bit cleaner had red stains on side of bottom bed sheet. ??? If they were even changed???
Business response:
Dear Amanda, Thank you for staying with us and sharing your comments. We deeply regret the unacceptable condition of the initial room and the concerns you encountered after the room change. Cleanliness and guest comfort are our top priorities, and it is clear that we fell short during your stay. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. We hope you will give us a second chance to deliver the type of experience you should always expect fr... read more
Not too great Bathroom light was out. Switched to new room , bathroom fan was out. Crappy bed, no usb port for phone No airport shuttle
Business response:
Dear Thomas, Thank you for sharing your feedback and for your high rating despite the difficulties you encountered. We apologize for the inconvenience you experienced during your stay at Extended Stay America and appreciate you bringing it to our attention. Your comments have been shared with our team as we continue to work on enhancing the comfort and quality of our services. We look forward to welcoming you back for a more seamless and enjoyable stay in the future. Sincerely, Hotel Management
The floor was dirty ,not many towels for two people,TV not many channels,the bed uncomfortable
Business response:
Dear Corey, Thank you for taking the time to share your experience. We regret that your stay did not meet expectations and apologize for the concerns you encountered. Cleanliness, comfort, and convenience are priorities, and it's disappointing to learn we fell short. Your feedback has been shared with the appropriate teams to ensure necessary improvements are made. We hope to have another opportunity to provide you with a more satisfying experience in the future. Sincerely, Hotel Management
Dirty property and room. No cleaniness of it to put in a policy of two weeks stay before a room is clean.
Business response:
Dear Guest, We certainly apologize that your experience was not up to our hotel's high standards. Our housekeeping services are provided to guests staying for two weeks or more, respecting their privacy and home-like living. However, these services are always available upon request for a minimal fee. Plus, we offer a linen exchange service for a minimal fee at the front desk. Your feedback is essential to us, and we are grateful for your patience. We hope to make your next stay with us perfect in every respect.Sincerely,Hote... read more
Water pressure very low ,water didnt get hot
Business response:
Dear Carlos, Thank you for staying at Extended Stay America. We appreciate your feedback and regret any inconvenience with the water during your visit. Guest comfort is important to us, and we will have our team look into this. We value your input and hope to provide you with a much-improved experience in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Appleton - Fox Cities
How is Extended Stay America - Appleton - Fox Cities rated?
Extended Stay America - Appleton - Fox Cities has a 3.6 star rating with 1,350 reviews.
When is Extended Stay America - Appleton - Fox Cities open?
Extended Stay America - Appleton - Fox Cities is open now. It will close tomorrow at 12:00 a.m.