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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We ended up leaving and they’re refunding us our money there was roaches Roaches, Roches, and more roaches The area that it was in was nice, but nothing I liked about the hotel, roaches, roaches, and more roaches
Business response:
Dear Shelly, We sincerely apologize for the issues you encountered during your stay and for having to leave earlier than expected. Please know that we are addressing this matter with the appropriate individuals to ensure all concerns are effectively resolved and that every room remains immaculate and welcoming going forward. Your feedback is invaluable in helping us improve, and we deeply regret that your experience did not meet the standards we strive to uphold. We hope you will give us another opportunity to demonstrate th... read more
Bad
No muy buena La limpieza en general del cuarto y del hotel, y cuando hice la reserva me enseñaba el área del comedor para el desayuno y no había nada de eso La ubicación
Business response:
Dear Klau, Thank you for sharing your feedback. We are sorry to learn that your experience did not meet your expectations. We understand the importance of a clean, comfortable environment and take your comments seriously. Rest assured, we are dedicated to maintaining and enhancing all areas of the property. We apologize for the confusion regarding the breakfast offerings and any inconvenience this may have caused. Your input is invaluable, and we are actively working to improve for future stays. We hope to provide you with a... read more
Give another try Not much help from staff, constant return to front desk for cooking items and cookware, didn't receive cook washer or dining utensils It was clean and I in a nice location
Business response:
Dear Chavies, Thank you for giving us a chance and for noting the cleanliness and location. We are glad those aspects met your expectations. We are sorry to learn that other parts of your visit left you wanting more, especially regarding the convenience of certain amenities. Your comments are valuable and will be taken into consideration as we continue to enhance the guest experience. We’d love to welcome you back for a smoother and more enjoyable stay next time. Sincerely, Hotel Management
Fair Solo su ubicación cerca del estadio AT&T
Business response:
Dear Ruben, Thank you for taking the time to share your thoughts. We are pleased that our location was convenient for your visit to AT&T Stadium. However, we regret that other aspects of your stay did not fully meet your expectations. Guest feedback is essential to us, and we will use your comments to ensure a better experience for future guests. We hope you will consider staying with us again, and we are confident we can provide a more enjoyable and comfortable stay during your next visit. Your satisfaction is important to ... read more
Unpleasant There was nothing to like. It smelled and the TV did not work. It was a real problem and disappointment. There was nothing to like. It looked like an apt project. Elevator and hallway smelled like marijana. It was very disturbing and it was hard to explain to my 9 year old boy.
Business response:
Dear Jose, We believe every guest who walks through our doors deserves a comfortable and well-maintained property that feels like a home away from home while traveling. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We will address each of your concerns, as we are committed to providing every guest with a wonderful experience. We genuinely hope you will consider giving us another chance in the future to provide you w... read more
Bad The lock on the door did not work. Front desk kept saying maintenance would be up but it was never fixed, we had to sleep with a dresser blocking the door, filed with roaches. Smelled terrible everywhere. Close to six flags
Business response:
Dear Gonzalo, We sincerely apologize for the issues you faced during your stay. A malfunctioning door lock and pest concerns are unacceptable, and we deeply regret that maintenance did not resolve the situation promptly. Your experience does not reflect our standards, and we are addressing these concerns with our team to ensure better service. Guest safety and comfort are our top priorities, and we are actively working on improvements. We truly appreciate your feedback and regret any inconvenience caused. If given the opport... read more
Bad The staff was rude, the amenities that the website said they provide was not provided. The room we booked was not available so we had to down grade. Nothing,
Business response:
Dear Watts, We regret that your experience did not meet expectations. Please accept our sincere apologies for any shortcomings in service and accommodations. While we strive to provide accurate information, we understand the frustration this may have caused. Please know that amenities are available upon request at the front desk. Your feedback is appreciated, and we will review these concerns to enhance future guest experiences. We hope to welcome you again. Sincerely, Hotel Management
Bad
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.