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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst stay in my life. I will never go back there again. There was no fresh soap in the bathroom or shower. The staff left an open soap package in the bathroom. They didn’t even put a fresh unopened one in the bathroom. It smelled bad in my room. The staff was friendly.
Business response:
Dear Nathan, Thank you for sharing your feedback with us, and we apologize for the experience you encountered. We are pleased you found our staff friendly, but we regret that the room's cleanliness and amenities did not meet your expectations. Providing fresh toiletries and a comfortable environment are essentials, and it is disappointing that we fell short in these areas. We have shared your concerns with our housekeeping team to prevent similar issues in the future. Your experience is important to us, and we hope you consi... read more
Fair
Bad Everything it was literally a crack house Nothing this place was absolutely awful, unclean, homeless people in parking lot. Room do not look anything like website. Furniture was broken. The receptionist checked us out and we had to go to a differen hotel. It was like walking down a haunted nasty hallway to get to the rooms I would like a refund
Business response:
Dear Jenkins, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Bad
Horrible motel The motel stinks like chemicals, our door to the room was broken it didn’t lock. We had roaches and we left We liked the location
Business response:
Dear Lisa, Thank you for sharing your feedback. We deeply regret the issues you encountered during your stay, particularly with the odor, room security, and pest problem. This is not the experience we aim to provide, and we sincerely apologize for the inconvenience and discomfort this caused. Your concerns will be addressed with our team to ensure immediate improvements. We appreciate your input and hope you reconsider giving us another chance to offer you a better stay in the future. Sincerely, Hotel Management
Fair
Would not reserve again even though location was not bad. Cleanliness of rooms, trash was left from previous person. Had to request to have 2 of the 4 rooms we rented sprayed due to roaches alive in rooms Beds were like bricks Kitchen stove and fridge was dirty in all rooms Location
Business response:
Dear Stephanie, Thank you for sharing your experience with us. We sincerely apologize for the cleanliness issues you encountered, including the condition of the rooms and the discomfort with the beds. This is certainly not the standard we strive to uphold, and we understand the frustration this caused during your stay. Your feedback has been shared with our housekeeping and maintenance teams so that these concerns can be addressed immediately. We regret that this affected your overall impression and would like the opportunit... read more
We didn’t we left Everything Nothing it was bad unclean and dirty
Business response:
Thank you, DeAndre, for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay, as well as your overall disappointment. It is concerning to hear that we fell short of meeting your expectations, and we understand how this could lead to an unsatisfactory experience. Your comfort and satisfaction are our top priorities, and we strive to make every stay enjoyable. We are addressing these concerns with our team and the housekeeping team for improvement. We appreciate your input and hope ... read more
Disappointed by the condition of the facility I carpet was dirty in the hallway. Some listed facilities were not available. For this to be an extended stay with a full kitchen, there were no kitchen items offered or available to use/borrow/check out to use. The room door had about an inch gap from the floor allowing crickets and roaches to easily come into the room. The furniture was old and damaged. Not appealing. In my specific room, the sheets needed to be replaced upon arrival. I liked the price and the convenience of th... read more
Business response:
Dear Monique, Thank you for your detailed feedback. We appreciate your kind words about the pricing and convenience of the Arlington Trolley. However, we sincerely apologize for the issues you encountered during your stay. Cleanliness and comfort are of utmost importance, and it’s clear we fell short in these areas. The concerns regarding the carpet, kitchen items, and room condition have been shared with our team to ensure improvements are made. We are committed to providing a better experience for our guests and appreciate... read more
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.