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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad Room was not ready waited 4 hours for the room. Room was not ready at 4:00 P.M. I was there for the Houston Texans/Dallas Cowboys Game
Business response:
Dear Ronald, We sincerely apologize for the inconvenience you experienced during your stay, especially with the delay in having your room ready. We understand how frustrating it must have been, particularly with plans to attend such an exciting event. While unforeseen circumstances can sometimes disrupt our operations, your experience does not reflect the high standards we aim to uphold. We appreciate your patience and will review our procedures to ensure timely room availability for all guests in the future. We hope you wil... read more
Bad The list is too long The location
Business response:
Dear Angel, Thank you for sharing your feedback. We are sorry your experience fell short of expectations despite the convenient location. Your comment suggests multiple concerns, and we deeply regret any discomfort or inconvenience you may have encountered. Please know that we take guest feedback seriously and are committed to addressing these issues to improve our services and facilities. We value your input and hope you might give us another chance to provide a more positive and comfortable stay in the future. Sincerely, H... read more
Terrible It took forever to get someone to come out to the desk to even check us in. We had no blankets even though we had a room with a bed and a pull out couch. There were bugs in the room as well. The entire facility was disgusting, nothing was clean and the smell was horrendous and the elevator seemed scketchy and had a random puddle on the floor. Absolutely nothing.
Business response:
Dear Dawn, Thank you for sharing your experience. We deeply regret the challenges you faced during your stay, including delays at check-in, lack of bedding, cleanliness issues, and the state of the facilities. This falls far short of the standards we aim to provide, and we sincerely apologize for the discomfort and frustration caused. Please know that we take your feedback seriously and address these concerns with our team to ensure they are resolved promptly. Your experience is not reflective of the level of service and car... read more
I did not end up staying. As soon as I walked in the room & saw roaches I checked out immediately! The hotel smelled of cigarette smoke. Looked to be very dirty & had roaches in the room. There was nothing to like about this hotel except maybe the location.
Business response:
Dear Rhonda, Thank you for your feedback. We deeply regret the distressing experience you had and sincerely apologize for the condition of your room and the overall environment. The presence of pests and the smell of smoke are unacceptable, and we are taking immediate steps to address these concerns. Your feedback is invaluable in helping us improve, and we are working closely with our team to ensure such issues are resolved. We understand your decision to leave and are sorry for the inconvenience this caused. Should you con... read more
Bad The hotel looked run down, I smelled Marijuana in the hallway, I had too get another hotel,I didn't feel safe staying at this hotel. Nothing
Business response:
Dear Shenita, Thank you for sharing your feedback. We deeply regret that your stay did not meet your expectations and sincerely apologize for the issues you encountered. Your concerns about cleanliness, safety, and overall conditions are taken seriously, and we are actively working to address these matters to ensure a better experience for all our guests. While we recognize the challenges you faced, we are committed to making improvements and providing a welcoming and secure environment. We hope you will consider giving us a... read more
Won't be staying here again I probably won't be staying here again! I did not like how when I checked in the 1st room they gave me was dirty and nasty. Then the whole floor was being remodeled so they was beating, drilling & sawing stuff. The 2nd room was so big the small TV couldn't be seen while sitting/laying in bed, the tub had paint in it. I checked out a day early because I did not want to stay there no more..... Jus a bad experience! I like how close it was to AT&T Stadium
Business response:
Dear Marcus, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We regret the initial room condition and the disturbances caused by ongoing renovations. While improvements are aimed at enhancing guest experiences, we understand how disruptive they can be. Your concerns about room setup and cleanliness are being addressed with our team. We hope you will consider returning to experience the positive changes firsthand. Sincerely, Hotel Management
Horrible. The carpets were disgustingly dirty and there was trash throughout the hallways. The entire building smelled like smoke which made it nearly impossible to get a good nights sleep. The smell was that strong. TV remote did not work. No ice machine available. The ‘breakfast’ that was included consisted of coffee, no sugar, and protein bars. We were on the 2nd floor and the bathroom floor felt like it was going to cave through. The entire place was just dirty. Location
Business response:
Dear Laura, Thank you for sharing your feedback. We sincerely apologize for the challenges you faced during your stay, including cleanliness, the condition of the facilities, and the limited breakfast offerings. Your concerns about the carpets, hallways, and overall environment are deeply concerning, and we are addressing these issues with our team to ensure immediate improvements. We value your input and hope to provide a much better experience in the future. Sincerely, Hotel Management
Bad Roach infection..I'm so mad that spend my money here never again,the ground outside would have been better Nothing not one thing
Business response:
Dear Delona, Thank you for sharing your experience with us, and we sincerely apologize for the disappointing stay. Your concerns about cleanliness and the presence of pests are deeply concerning, as this is not the standard we strive to maintain. We understand the frustration and discomfort this caused, and we’re addressing these issues with our team to ensure they are resolved promptly. Our goal is to provide a safe and pleasant environment for all our guests, and your feedback is invaluable in helping us improve. We hope y... read more
Never again. Everything. It smelled nasty, our first rooms door would open by itself. We requested a new room and it was better but a/c wasn’t really cooling. We spotted several small roaches in restroom. Hall ways were hot and dirty. Elevator was a bit scary too. Nothing at all.
Business response:
Dear Samantha, Thank you for your feedback. We are truly sorry to hear about the challenges you experienced during your stay. Ensuring a comfortable, clean, and well-maintained environment is our priority, and it is disappointing to learn we didn’t meet these standards for you. Your concerns about the room odor, air conditioning, and cleanliness, as well as issues with hallway conditions and the elevator, are taken seriously, and we’re already addressing these matters with our team. We appreciate your insights, as they allow... read more
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.