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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
Good for the price and location but it comes at a cost. There was roaches and bugs in my room and it smelled really really bad. The staff was nice and was helpful
Bad the people in the front desk really really bad customer service
Business response:
Dear Guest, Thank you for your feedback about your recent stay with us. We are disappointed to hear about your experience at our hotel. This is not the impression we like our guests to leave with. What you described is unacceptable, and we will address this appropriately. We hope you will consider this an isolated incident and return for another stay. We would love the opportunity to provide you with the hospitality you should have experienced on this visit. Sincerely, Hotel Management
Fair
Disappointing
Great location. But not a place to stay if your looking for peaceful nights sleep The bed mattress is very old. (Should have been thrown away years ago) It's old and filthy hard and very uncomfortable. Location and staff are cool. Some of the guests are rude, suspicious, and have no respect for other guess.
Business response:
Dear Rochelle, Thank you for taking the time to share your experience. We're glad you appreciated the location and team, but we sincerely regret that your overall stay was disrupted by noise and comfort concerns. We recognize the importance of rest and relaxation, and we apologize that the mattress condition and environment fell short of expectations. Please be assured that your feedback is taken seriously and will be shared with the relevant teams as we continue to work toward a more welcoming and restful experience for all... read more
I would not recommend this property to anyone The room did not look anything like the pictures we booked online and we were told that we could check in early, but we still had to wait until 3 o’clock. The room also had a pungent smell to it. It was not very welcoming. The kitchen was not stocked with any kind of dishes or utensils when online it said it would be there and all the cabinets were empty. Also, the cabinets and the refrigerator was falling apart. The AC unit halfway worked and did not get as cold as it should’ve.... read more
Business response:
Dear Jarrett, Thank you for sharing your experience. We're glad you found the front area inviting and appreciated the kindness of our team. However, we're truly sorry the room and amenities did not meet your expectations or match what was shown online. Your concerns about cleanliness, room condition, and the limited breakfast offering are noted and will be reviewed with our team. We appreciate your feedback as we work to improve the guest experience. While we know that this stay did not meet all of your expectations, we are ... read more
Disappointing
Funky and Nasty It smelled horrible the lobby smelled horrible the room horrible dogs everywhere at night its like a club ppl hanging and smoking i understand they were doing work on the place but its no excuse for the smell the dogs and the club hell the dogs were barking all night we sprayed so much air spray all night let's not talk about the stove that looked like it was from 1950 DONT BOOK HERR!!!! The pictures online are FAKE!!! Nothing
Business response:
Dear Tonya, Thank you for sharing your experience with us. We sincerely apologize that your stay was so disappointing and did not reflect the standards we strive to maintain. Your observations about the condition of the property, the odors, and the disturbances you encountered are taken seriously. We understand how upsetting this was, and we’re committed to addressing these concerns with our team to make improvements. We appreciate your feedback, and we regret that we fell short of providing you with the comfort and quality ... read more
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.7 star rating with 1,616 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.