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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
horrible never staying here again don’t recommend it very nasty place every hall way and room smelled like cigarettes. very disappointed Don’t have anything nice to say out this place.
Business response:
Dear Paulina, We apologize for your experience and the smoke issues you encountered. Our hotel policy prohibits smoking in certain areas of the property, so we appreciate you informing us so we can take appropriate action. We hope you will reconsider and give us another chance to offer you the excellent hospitality we are known for. Sincerely, Hotel Management
Bad
place just plain sucks, not worth staying. door looked loke it was kicked ig, didn’t have a secure lock on door everything trashy, scary. dirty
Business response:
Dear Ramon, We sincerely apologize for the situation you described. We strive to provide a comfortable and clean environment when staying with us; therefore, we genuinely regret not meeting these expectations during your stay. Although this does not change what transpired, we have shared your comments with our team to prevent such matters from affecting future guests. Thank you for bringing this to our attention. We hope you will revisit so we can show you our commitment to outstanding experiences. Sincerely, Hotel Managemen... read more
will never stay here again rude staff, dirty room, no linens, weed smell throughout hotel it was horrible. no blankets on bed and rude staff
Business response:
Dear Lauren, Please accept our apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we are disappointed this was not your experience. We do not take these concerns lightly; therefore, we will address this matter with our associates, as providing exceptional hospitality is our top priority. We appreciate your feedback and hope we have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Very Poor No kitchenware items available other than a frying pan thats falling apart and a pot that wouldnt hold more than a cup of water. Fighting every night and random odors in the hallways. The carpet in our room was crusty in various places and had what I hoped was chocolate smeared on the chair on the room. Left after 2nd night of No sleep. Property "unable" to refund for last night.
Business response:
Dear Sandra, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced and apologize for the inconvenience caused. Please be assured we will review your comments appropriately, and we hope you will give us another opportunity to show you the hospitality we are dedicated to providing. Sincerely, Hotel Management
Won’t be back. Place smelled really bad. I didn’t feel safe there. Bed wasn’t comfortable at all. We ended up only staying one night instead of the two.
Business response:
Dear Jacob, Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Thank you for bringing this to our attention as we continually strive to improve. We value you as a frequent guest and would love the opportunity to provide you with the hospitality you deserve and which you have come to expect from our brand. Thank you again, and we wish you ... read more
Poor
Bad Everything Nothing it was terrible looked like a ghetto. Smelled like smoke the walls where dirty and the restroom where not clean. I canceled my stay
Business response:
Dear Michael, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Our housekeeping team is already at work to ensure it is never repeated. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely, Hotel Management
Bad It was overbooked. If the group before us wouldn't have canceled their reservation because of the poor condition of the only room they had available, they would have charged me on Booking.com for a room that I wasn't going to use. We only accepted to stay because all the hotels nearby were full due to a big concert in down. So yeah, the room smelled like cigarettes (it is supposed to be a smoke-free hotel), the bathroom door was missing, there wasn't a trash can in the room, and the windows were broken so it was hard to ... read more
Business response:
Dear Gineth, Thank you for staying at our hotel. We strive to provide every guest with a clean and comfortable room; therefore, we are disappointed this was not your experience. Please accept our sincere apologies. We will certainly address this with our team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.