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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad
Bad Was extremely old dirty broken and smelly
Business response:
Dear Bond, We sincerely apologize for the unsatisfactory conditions you encountered during your stay. Your experience does not reflect our usual standards, and we deeply regret any inconvenience caused. We take your feedback seriously and will address these issues promptly to ensure a more comfortable and pleasant experience for our guests in the future. Thank you for bringing this to our attention, and we appreciate your understanding. We hope to make amends and provide a better experience in the future. Sincerely, Hotel Ma... read more
Found new hotel they wouldn’t even assist with that They were over booked and didn’t find out until I drove 3 hours I even called them the morning of the trip to let them know I would be a little late Nothing
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced during your recent stay. It is disheartening to hear about your challenges with our booking process. Please accept our deepest apologies for the lack of assistance and the oversight regarding the overbooking situation. We understand the frustration this must have caused, especially after a long drive. Your feedback is invaluable, and we will address these issues promptly to ensure a smoother experience for future guests. We appreciate your understanding... read more
Unprofessional They gave away my room even though I had reserved one. Didn't notify me until I got there in person. Nothing
Business response:
Dear Tony, We sincerely apologize for the unprofessional experience you encountered during your recent visit. It's disheartening to hear about the inconvenience caused by the room reservation issue, and we deeply regret the lapse in communication. Your feedback is invaluable, and we are actively addressing this matter to prevent similar occurrences. We appreciate your understanding and would welcome the opportunity to make amends and provide you with a more positive and seamless experience in the future. Sincerely, Hotel Man... read more
Red Light District of Dallas ... Not family-friendly. If you prefer the seedy side, this is 4 u The room had a very strange oder to it. Whatever that oder was attached itself to all my belongings.. my wife opened my sons bag and my and kept asking me what that smell was... NGL, i prolly dont want the true source... There was a bug in the shower ( least of the issues, lol).. When my son and I returned to the room after the football game, i thought the staff transformed the room into a Jamaican Rasta Bar & Smoke lounge. Unfort... read more
Business response:
Dear Livesay, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future. Sincerely, Hotel Management
Bad
Roaches - Yuck The room had roaches so we checked our after 1 night. Location
Business response:
Dear Reginald, Thank you for taking the time to share your feedback. We're sorry to hear about your experience. Please be assured that we take this matter seriously and actively address it with our team. We understand your concerns and apologize for any inconvenience caused. We appreciate your understanding and hope to have another opportunity to provide you a better stay. Sincerely, Hotel Management
Would not recommend this place to anyone Everything was bad, from front desk service to hotel room Smell was terrible. Cigarette smoke and Marijuana smell This location is terrible No good service, no breakfast No clean rooms and smells like cigarettes and marijuana and seemed like a homeless shelter
Business response:
Dear Francisco, Please accept our apologies for not meeting your expectations in the areas you outlined. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, after reading your experience's details, we sincerely apologize that we could not make that happen for you. We will share your concerns with the appropriate teams to ensure our guests receive the best experience they deserve. Thank you again for your candid feedback, and we hope to have the opp... read more
My stay was horrible and I will never come back again I will not recommend anyone else or stay at that property. I had a The property upkeep was poor the rooms smell like smoke and the shower didn’t work . Smoke detectors was missing and the shower was not cleaned. The front desk staff will disappear frequently so you have to wait super long until someone comes back to front desk . I had to be switched from my first room 247 to 344 because of room issues. And I had to stay because I was charged for my stay already my overall... read more
Business response:
Dear Marcus, We want every guest to have a comfortable stay, so we are truly sorry that we fell short of making that happen for you. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, ... read more
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.