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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was okay It was okay. Pretty decent area to stay in. Not much of a breakfast bar. If you stay more than one day they don’t come by and pick up towels. You have to take them to the front desk and exchange for new. Thought it was a little expensive for what we got to be honest.
Business response:
Thank you for taking the time to provide feedback regarding your stay with us. We apologize for the issues you experienced during your visit. We truly appreciate your comments and will share them with our team to take corrective action. It's our goal to provide an excellent customer experience, so we hope you will give us an opportunity to redeem ourselves on a future visit to our hotel. Sincerely, Hotel Management
Business response:
Patricia, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
We had a great time and really enjoyed staying here.
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
great room, good folks. the continental breakfast could be a little more substantial
Business response:
Thank you for being our guest at Extended Stay America. It’s great to know you enjoyed your accommodations and that you had a nice time with us. We appreciate your suggestion and look forward to welcoming you back soon. Sincerely, Hotel Management
We always travel with our 3 dogs. We got a pet friendly room on the 3rd floor. It'd be better for the dogs if they were on the 1st floor. Also, I don't see the point of charging a $25 fee for each dog. I'd like to suggest just one pet fee, no matter how many pets you bring. I do love the non-carpeted rooms, though!
Business response:
Thank you for posting a review of your stay. We're glad you liked the layout of your room and that overall you had a pleasant time with us. However, we're sorry you were unhappy with our pet fees. Please know this fee is to cover the cost of cleaning and fumigating the guest room. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Great deal. Good location . Room was clean. Staff was friedly.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your our ideal location, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Brandon, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Jason, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Staff is nice and pet friendly. Do not plan on breakfast. They do have coffee bar.
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,410 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.