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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bath in the the room assigned to us was not cleaned up. We reported the issue and sought a new room. This was close to 12 am..it took 25 min to find a replacement room for us.. it was an upgrade to a suite. So I appreciate the sincerity. But it was a painful wait given how tired we were after driving 400 miles.
Business response:
Dear Sendil, Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to know about the concerns you experienced with the cleanliness of the bathroom in the room assigned to you initially. We will address this immediately, and we genuinely appreciate your bringing this to our attention. On the other hand, it is great to know our team was quick enough to make changes to your stay, which made a better impact on your overall time with us and made you have a pleasant time here. Consider... read more
Very nice and helpful staff. Close to shopping area and restaurants.
Business response:
Dear Donna, Thank you for choosing Extended Stay America for your recent visit to our city. We are glad to know you had a good stay and our helpful staff met your many expectations. The fact that it's close to many restaurants and shopping areas makes it a happening and lively place, which also makes your day. We appreciate you joining us soon, and we will serve you again.Sincerely,Hotel Management
Goood
Good service
Business response:
Dear Olbin, Thank you for sharing your experience with us on your recent visit to Extended Stay America. It is nice that you had a great time and appreciated the staff's efforts. We share these with our entire team with joy. We always try to keep our guests happy and satisfied with our services. Please return for another such experience. Sincerely,Hotel Management
Bad smell in the hallways and could never get clean towels
Happy with my stay
Business response:
Dear Jeremy, We are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Sincerely,Hotel Management
The room was presentable but when i went for breakfast at 8am everything was gone. The gront desk staff, she was pleasant and friendly.
Business response:
Dear Marcie, Thank you for your review. It is pleasant to know that you had a satisfactory time here and found the room and front desk team presentable. However, we are sorry for any inconvenience caused by the breakfast. We will instruct our team to keep an eye on refilling the supplies as needed. Please revisit us and enjoy your next trip.Sincerely,Hotel Management
Overall a fine visit. Been here before. But this time... I had NO shower curtain, dogs barking up and down the hall, the air/heat did not work right, the TV remote was broken, and the refrigerator door was on backwards. You could hardly open it, up against the wall!
Business response:
Dear Darren, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sin... read more
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 4.2 star rating with 854 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.