Extended Stay America - Atlanta - Alpharetta - Northpoint - West

Business response:

Dear Olbin, Thank you for sharing your experience with us on your recent visit to Extended Stay America. It is nice that you had a great time and appreciated the staff's efforts. We share these with our entire team with joy. We always try to keep our guests happy and satisfied with our services. Please return for another such experience. Sincerely,Hotel Management 

Business response:

Dear Jeremy, We are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Sincerely,Hotel Management 

Business response:

Dear Marcie, Thank you for your review. It is pleasant to know that you had a satisfactory time here and found the room and front desk team presentable. However, we are sorry for any inconvenience caused by the breakfast. We will instruct our team to keep an eye on refilling the supplies as needed. Please revisit us and enjoy your next trip.Sincerely,Hotel Management 

Business response:

Dear Darren, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sin... read more