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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room and staff are great. I think the breakfast needs some improvements
Business response:
Your review is the best performance measure we have, so thank you for sharing how much you liked our room as well as the efforts of our staff. We will make a note of your feedback about our breakfast as we plan any changes to our breakfast offerings. Thank you again for all of your great feedback. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Hotel for fitters The room was OK and clean, but the breakfast was cereal bars and coffee only. And the coffee was empty soon and not refilled. No hot water, because the boiler wasn't working. Wouldn't come again.
Business response:
Ingo, we are glad you were pleased with our room. However, we are sorry to learn our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. Thank you for being our guest, and we hope you will give us another opportunity to host you the next time your travels bring you this way. Sincerely, Hotel Management
Liked access to highway. Didn't like sticky floor in kitchenette.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to the highway. We have also alerted our housekeeping regarding the cleanliness of your room. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was clean and comfortable. The staff was nice. The shower was weak and the air conditioner was inconsistent. Also the elevator was out of order
Business response:
Lisa, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our well-kept property and the service provided by our staff. Your comments regarding the shower and air-conditioning unit will be shared with our maintenance team so that corrective measures can be taken. We appreciate you bringing this to our attention and hope to have another opportunity to welcome you back to our hotel in the future. Sincerely, Hotel Management
The staff was very pleasant and courteous... always helpful
Business response:
Michelle, thank you for the review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your stay with us and the excellent service provided by our staff. Thank you for being our guest. We can not wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
For the price decent deal because the area is pretty nice
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you liked our great location. Thank you once again, and we hope you will revisit us. Sincerely, Hotel Management
Elevator was not working.we got room on 3rd floor.we requested the room on first floor but they say not available. If you stay for less than 1 week then they donot come for making bed or clean room or give new towel. In breakfast also only muffins and breakfast bar not any fruit or any other thing. Anyway I am not going to prefer this motel next time or I am not going to suggest someone.
Business response:
Thank you for staying with us and sharing your experience. Please accept our apology for the elevator not working properly and for the inconvenience, this may have caused. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. Your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. Please accept our sincere apologies for the hou... read more
Elevator was not working and I was on third floor. Otherwise it was a great stay
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the difficulties you faced due to the elevator not being operational during your visit. We know such issues can have a significant impact on a guest's experience, and we will be sure to take care of it on your next stay. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Outdated property but conveniently located. Staff friendly but not very helpful .
Business response:
Thank you for the feedback. We are glad you liked our convenient location and friendly staff. However, we are sorry for the disappointment you had with our property and regret the inconvenience it caused. Your concerns will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. Also, we will remind our staff to be more diligent going forward. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely Hotel... read more
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 4.2 star rating with 861 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.