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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice room, clean, nice location, breakfast no good Very clean through out. Nice room set up. Nice quiet surroundings. Easy access to highways and restaurants and shopping. No daily room service though but I ok with that. Breakfast is no good, gets 2 stars and staff handling breakfast get 3 stars. Told all guests breakfast cut off 10:30 but several of guests came down 9:35am most food are gone. when asked them for more, they only supplied a 3,4 prepacked muffins and granola bars, claiming they don’t store much food there and ... read more
Business response:
Thank you for your feedback of the Extended Stay America. We are happy to know you liked your comfortable accommodation and that our location was ideal for your needs. However, we are sorry you were unhappy with our breakfast. Your comments have been discussed with our Brand Leaders as well as our team to be more consistent with our efforts. We hope to have the chance to welcome you back so we can provide you with a much better experience. Sincerely, Hotel Management
The breakfast was nothing but granola bars. There was no decaf coffee offered. The staff seemed nice. The hotel seemed clean until I pulled off the sheets. There was a big stain on the mattress. We did like the privacy of a real bedroom and the hotel was quiet.
Business response:
Thank you for evaluating your stay. Although you were pleased with our friendly associates, we are sorry we missed meeting some of your expectations. Your concerns with regards to the grab-and-go breakfast will be shared with our brand leaders to determine new breakfast offerings. Also, your feedback will be shared with the housekeeping team to be more diligent with their work. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
The receptionist was really efficient and we got to our room quickly.
Business response:
Sherry, thank you for the wonderful feedback of Extended Stay America. We are glad to know you enjoyed your stay here and that our front desk associate made your visit a memorable one. Thank you for recognizing their efforts. We look forward to your return visit. Sincerely, Hotel Management
Staff was super friendly and accommodating. Nice hotel, would recommend.
Business response:
Thanks for choosing Extended Stay America for your stay. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Convenient, right off the expressway. Nice pool and adequate fitness room.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were impressed with our ideal location and had a nice stay here. It was a pleasure having you, and we look forward to your return visit. Sincerely, Hotel Management
Nice location Had to pay extra for basics like cleaning the room.
Business response:
Thank you for being our guest. Although you liked our location we apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared with our staff, and we will do our best to ensure your next stay is exceptional. We ho... read more
Excellent It was great 2day
Business response:
Thanks for making Extended Stay America a part of your travel plans. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Gary, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 3.3 star rating with 1,573 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.