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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Housekeeper very judgmental Overall my stay here was very good my first initial room I was not satisfied with so the front desk immediately switched me to the studio that I reserved it was very nice very clean but when I asked for a housekeeper to use the vacuum and broom after my third day of staying the housekeeper came up with a very bad attitude and was acting as if my place in my condition was discussing she wore gloves like I had a disease and I feel like I was discriminated against so needless to say even though you p... read more
Business response:
Jennifer, thank you for being our guest and for sharing your review. We are pleased to see your stay with us was a nice one with the exception of few issues. We have discussed your feedback with our housekeeping team to ensure we meet our goal of providing our guest with an home-like-stay. We appreciate your business and hope to have another chance to make your next visit even better. Sincerely, Hotel Management
Business response:
Miguel, thank you so much for the nice rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Good location Average to fair, the location is good, yet the hotel conditions are below expected.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know our location was ideal for your needs and that you had an overall good stay. That being said, we are sorry for not meeting all of your expectations. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Friendly staff I first want to thank Mr. Michael, the maintenance man, for rescuing my earring out of the bathroom sink drain. He was so friendly and did not mind a bit when I told him what had happened. Every staff person was extremely helpful and friendly. The free breakfast offered packaged items such as oatmeal, little muffins, and breakfast bars with only coffee (no decaf) to drink. The room was spacious with a full efficiency kitchen. I will be returning to this motel!
Business response:
Cecilia, thank you so much for the wonderful review, most especially the kind comments about Michael. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Porcha, Wow - thanks for the five-star review of Extended Stay America. We are thrilled to see you had a comfortable stay and enjoyed everything we offer. On behalf of everyone here, we invite you to stay with us again the next time you are in the area. Sincerely, Hotel Management
Pleasant experience right by Avalon! Rooms were so clean and comfortable.
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your clean and comfortable room. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
William, Wow - thanks for the five-star review of Extended Stay America. We are thrilled to see you had a fantastic stay and that we met and exceeded all of your expectations. On behalf of everyone here, we invite you to visit again the next time you are in the area. Sincerely, Hotel Management
A little customer service wouldn't hurt. If you guys are going to have elderly people working the front desk, please make sure that she's not grumpy and at least say hello. She had us wait until she finished her private phone call and came out like we ate her sandwich. It made me want to turn around being that she had already set the tone of my discomfort. She didn't give us dishes or anything. I waited until the second shift arrived and walked in and out of the side entrance so, I wouldn't have to deal with her. Other than ... read more
Business response:
Samson, thank you for staying with us and letting us know you had an overall pleasant time here. That being said, we are sorry for the poor service you experienced from our front desk staff. Your concerns have been discussed with the appropriate staff members and managers, and we have instituted additional training to ensure we better serve our guests. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Very Nice place to stay and visit Easy to find , right off freeway. Staff fun amd friendly, very helpful.
Business response:
Richard, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 4.2 star rating with 861 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.