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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great visit
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The staff is not at all friendly.. Room was not cleaned well. I( could see hair in refrigerator)... I gave ok rating since it was one night rental.
Business response:
Thank you for your feedback. We are sorry for the cleanliness issue you encountered in your room and regret you did not have a positive experience with our associates. We have shared your comments with the housekeeping and front desk team to be more diligent in their efforts going forward so that it is not repeated again. We do hope you will stay with us another time so we can provide you with a better experience. Sincerely, Hotel Management
Nice place to stay Came up from Phenix City, AL to see Phil Collins and needed a place to stay before and after the show. This hotel had the best price out of the other choices and even had a kitchenette and a little living room area with a couch that was somewhat separated from the bed area. The check in was smooth as was the check out and all the staff that we dealt with were super friendly every time we met up with them. Hotel is close to resteraunts, freeway and the Gwinette Infinite Energy Center where the concert was b... read more
Business response:
We are thrilled you chose Extended Stay America to be your home away from home. It is great to know you were impressed with our courteous associates as well as our apartment-style room and that you found us to be a good value. We are also happy to read you enjoyed our ideal location close to many places. Thank you for taking the time to review your stay, and we hope to see you soon! Sincerely, Hotel Management
It was ok. There were a few broken items in which they came to repair. And a few hairs, stains in the restroom. It was overall ok.
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased overall you had a pleasant visit, but we regret the issues you encountered. We have shared your comments with the appropriate team. Thank you again, and we hope to see you soon! Sincerely, Hotel Management
CB Upon checking in, we had to wait 10 minutes for the receptionist to come. Other than that, the stay was good. Nice comfy bed and pretty spacious.
Business response:
Thank you for including Extended Stay America in your travel plans. We are delighted to know you had a pleasant visit and that you liked the size of your room. However, we regret the inconvenience caused at the time of check-in. We have shared your feedback with the front desk team to ensure this is not repeated again. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
There was no ice machine. There was nothing to grab and go for the breakfast. The hallway was stuffy and smelled like smoke.
Business response:
Thank you for your valuable feedback about your stay. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Kindly note, we provide ice trays for your convenience, so we do not have an ice machine. We are also sorry you were unable to take advantage of your grab-and-go breakfast. We are reviewing this situation with our staff to ensure these items are always ... read more
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.