Extended Stay America - Atlanta - Gwinnett Place

Business response:

We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Coheresa, thank you so much for the feedback of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Business response:

Kayy, thank you for your review. Although you liked your refreshing suite, we are sorry our service was not to your expectations. Your concerns are important to us, and we will use it to improve our services going forward. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management 

Business response:

Thank you for your feedback about Extended Stay America. We are glad you found the views from pleasant from your room and had a great time with us. We hope you will be our guest again whenever your travels bring you back to this city. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure that every guest has a great experience so it is always nice to be recognized for a job well done. We look forward to sharing your compliments with Tiayonna. It will make her day. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by Destiny, and we will be sure to share your compliments with her. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. Your comments regarding the elevator were shared with our engineering department, and the problem has since been corrected. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management