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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room for family Nice room, staff was a little standoffish. They seemed reluctant to provide needing for the pull out sofa. The other room that was with me did not have a working bathroom light and they said they couldn't get one until the morning. It seemed like they needed more staff. The room itself was nice. The continential breakfast consist of prewrapped muffins, breakfast bars, oatmeal and coffee.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you liked your room. We are sorry for all the difficulties you had here. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Inspect your room first Stains on the bed I had to sleep on top of the covers
Business response:
Terry, thank you for being our guest. We hope your overall experience was pleasant. We’re sorry for the cleanliness issues you experienced here. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Love this place I enjoyed my stay everything was nice and clean and the staff is very friendly.
Business response:
Alyssia, thank you for the wonderful feedback about your stay at Extended Stay America. We are charmed to read you loved the service provided by our courteous associates and were impressed with all the aspects of your stay. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
It’s was a hotel that’s all I can say
Business response:
Bertha, thank you for sharing the experience of staying at Extended Stay America. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Jose, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Grace Under Pressure (staff) Hotels.com overbooked this hotel, so when my family arrived at 1a (after an issue at another hotel) and they said they had no room for us, it was disappointing to say the least. However, the front desk clerk called a sister hotel and ensured we had SOMEWHERE to go for the night. I can’t say if this hotel was a good night’s stay.. but I can say the gent at the desk performed well under the pressure of my “ARE YOU KIDDING?!” and my husband’s angry muttering before sending us on our way to the Alpha... read more
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a good time here and were satisfied with the service provided by our front desk associates. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
it's ok It is what it is...get what you pay for. ..cheap hotel, cheap amenities
Business response:
Kevin, many thanks for taking the time to post your review. We are sorry we missed meeting your expectations. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Close to restaurants They hotel was great for the price . Clean, comfy and nice staff.
Business response:
Thanks for choosing Extended Stay America and for the wonderful feedback. We are delighted to read you were impressed with our convenient location and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.