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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good good
Spacious rooms with all the essentials The staff was friendly and helpful but somehow did not have my reservation although I booked a week prior. The room could have been cleaner and the furniture was clearly worn and not at its best. The set up with double studio was perfect and it had all the essentials. I would stay there again and give them another chance especially since they accept pets.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found the staff friendly. We appreciate you letting us know that the level of cleanliness in your room did not meet your expectations. In response, I am working with our staff to improve our cleaning procedures so this is not an issue moving forward. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Delighted I was very pleased during my stayi. I found the staff to be very professional and helpful.the two employees that exceeded my expectations were the desk clerk,Ty and Maria, housekeeping . I'd recommend this hotel to all.
Business response:
The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided, especially Ty and Maria. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
Caught front desk at end of her shift. SHe was very short with me
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know that the front desk was short with you. We are sorry for this issue and will be working to ensure this is not a problem moving forward. Still, we are happy to read that we provided you with a overall good experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
It's strait It gets the job done for what your money can buy. It was strait.
Near the Gwinnett Arena and Mall and restaurants. Sheets had not been changed. Hair on the sheets when I pulled the spread down. Called front desk and they said the room had been cleaned and I reiterated that there are long and short hairs on the sheets and you could see they had been slept on. House Keeping came right away and changed the sheets. Took a shower and got the dryer to blow my hair dry and it was not working. Had to dry my hair with a curling brush that I was glad I had brought. Staff was very nice. I wouldn't b... read more
Business response:
Linda - Thank you for your recent review of your stay. I am glad to hear that you enjoyed our staff and location; however, I apologize that your sheets had not been properly cleaned prior to your arrival. I will be meeting with our housekeeping staff to ensure your experience is not repeated. As well, I am sorry to hear that your hair dryer did not work. Your feedback will be helpful as we continue to improve our guest experience. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the ... read more
Great Stay The room was clean and fresh. Also the are surrounding is great. Nice stay for a good price!
Business response:
Joseph - Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your clean room and our hotel's location. We look forward to seeing you in the future, should your travels bring you back to our area.
I like it.... I like the concept of the Extended Stay, if only I had stayed more than a night. There was a problem with the door and keys, but it was worked out. I enjoyed my night, it was quiet and restful.
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.