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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice area It was great very friendly staff great location. Only problem our room did not have pots and pans. But the manager took care of it for me
close to interstate and family members Started off terribly. Check-in time was 3, we arrived at 4:15, room was not ready. I was tired after an 8 hr. drive (VA.) I was not too happy of a camper. we had paid in advance for 2 days. I felt things should have been ready for us. Staff apologized, and management offered us an extra night stay, which I thought was a nice touch. The room itself, was exactly as I thought it would be, cozy and comfortable. It had everything that had been advertised. I would stay there again as long as ... read more
Business response:
John and Claudia - Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the delay during check-in. We are working with our staff to ensure your experience is not repeated. Still, we are pleased to hear that you enjoyed your comfortable room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good value Good value for the price. Room clean and having the kitchenette is also a plus. Arrived late and left early next morning so didn't have much opportunity to evaluate the hotel and other amenities.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found us a good value for the price. We are thrilled that your room was clean and that you enjoyed your fully equipped kitchen. Thank you again for sharing your positive experience with us. We look forward to seeing you in the future, should your travels bring you back to our area.
good good
Spacious rooms with all the essentials The staff was friendly and helpful but somehow did not have my reservation although I booked a week prior. The room could have been cleaner and the furniture was clearly worn and not at its best. The set up with double studio was perfect and it had all the essentials. I would stay there again and give them another chance especially since they accept pets.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found the staff friendly. We appreciate you letting us know that the level of cleanliness in your room did not meet your expectations. In response, I am working with our staff to improve our cleaning procedures so this is not an issue moving forward. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Delighted I was very pleased during my stayi. I found the staff to be very professional and helpful.the two employees that exceeded my expectations were the desk clerk,Ty and Maria, housekeeping . I'd recommend this hotel to all.
Business response:
The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided, especially Ty and Maria. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
Caught front desk at end of her shift. SHe was very short with me
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know that the front desk was short with you. We are sorry for this issue and will be working to ensure this is not a problem moving forward. Still, we are happy to read that we provided you with a overall good experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
It's strait It gets the job done for what your money can buy. It was strait.
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 3.4 star rating with 2,641 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.