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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for the Price It's not the Taj Mahal but was quite adequate for our needs. The floor was dirty but I find it's a rare hotel/motel that actually has CLEAN floors, as they never properly mop. The staff was very friendly and helpful. I thought the non-refundable nightly charge for my dog was excessive since I could have boarded her for same amount at home (I was not made aware of any fee in advance). The location is convenient and any and everything is right on the main strip, and the pool was very nice. I loved the mini ... read more
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you found the staff helpful and friendly. We are also glad you found our hotel in a convenient location and that you enjoyed the pool. Still, please accept our apologies that our floor did not meet your cleanliness expectations. I will be working with my housekeeping staff to review our cleanliness procedures and mopping to ensure that your experience is not repeated. Thank you again for your review. We look forward to seeing you in the future, shoul... read more
Nice area It was great very friendly staff great location. Only problem our room did not have pots and pans. But the manager took care of it for me
close to interstate and family members Started off terribly. Check-in time was 3, we arrived at 4:15, room was not ready. I was tired after an 8 hr. drive (VA.) I was not too happy of a camper. we had paid in advance for 2 days. I felt things should have been ready for us. Staff apologized, and management offered us an extra night stay, which I thought was a nice touch. The room itself, was exactly as I thought it would be, cozy and comfortable. It had everything that had been advertised. I would stay there again as long as ... read more
Business response:
John and Claudia - Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the delay during check-in. We are working with our staff to ensure your experience is not repeated. Still, we are pleased to hear that you enjoyed your comfortable room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good value Good value for the price. Room clean and having the kitchenette is also a plus. Arrived late and left early next morning so didn't have much opportunity to evaluate the hotel and other amenities.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found us a good value for the price. We are thrilled that your room was clean and that you enjoyed your fully equipped kitchen. Thank you again for sharing your positive experience with us. We look forward to seeing you in the future, should your travels bring you back to our area.
good good
Spacious rooms with all the essentials The staff was friendly and helpful but somehow did not have my reservation although I booked a week prior. The room could have been cleaner and the furniture was clearly worn and not at its best. The set up with double studio was perfect and it had all the essentials. I would stay there again and give them another chance especially since they accept pets.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found the staff friendly. We appreciate you letting us know that the level of cleanliness in your room did not meet your expectations. In response, I am working with our staff to improve our cleaning procedures so this is not an issue moving forward. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 3.4 star rating with 2,733 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.