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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was fine. Expedia was terrible. Expedia was The worst customer service I've ever experienced. The hotel staff was more than willing to work with me but the staff at Expedia ignored my request for help
Business response:
Dear James, We regret your experience while staying with us. We are also sorry for the response you received from the online agent. Thank you for bringing this incident to our hotel's attention. Our team has been working closely to investigate and prevent future incidents of this nature. If we can be of any assistance, please do not hesitate to reach out to us directly at the hotel.Sincerely,Hotel Management
The gentleman working night shift was pleasant, and quick with our check in!
Business response:
Dear Brittany, Thank you for choosing Extended Stay America. It is nice to know you had a good stay and found our associates pleasant and quick during the check-in process. Please return for another lovely experience.Sincerely,Hotel Management
Decent place with friendly staff. Room was clean and will kept. Would stay again.
I liked having a kitchen, but I feel that the kitchen should have had all of the utensils and appliances already in the room. It was inconvenient having to go get everything that you needed from the front desk.
Business response:
Dear Dawn, Thank you for choosing Extended Stay America. It is good that you had a comfortable time here and enjoyed your stay. However, we are sorry for your disappointment in not having the kitchenware for your in-suite kitchen. To ensure the cleanliness of the dishes, we keep them at the front desk. Our front desk is always attentive to your needs. Please return and enjoy another great stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,067 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.