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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ice (unless you have time to freeze your own in room with provided ice cube trays) No hair dryer in room ( ask for one at front desk) No coffee in room (carafe available by front desk in morning) Bath tub faucet extremely loose
Business response:
Dear Suzie, We deeply regret the challenges you encountered and sincerely apologize for the inconvenience caused. Your feedback is invaluable as it highlights areas for improvement. Rest assured, we will address these concerns internally to enhance our service standards. If your travels bring you back to the area, we hope for an opportunity to provide you with a positive experience.Sincerely,Hotel Management
The stay was good. The staff are friendly and helpful.
Spacious, rooms comfortable
Business response:
Dear Ian, Thank you for being our guest and for your wonderful feedback. We are glad to know how much you appreciated our comfortable and spacious rooms. Many of our guests appreciate having the extra space, and we are glad you did, too. We hope to welcome you back to Extended Stay America on your next visit to the city.Sincerely,Hotel Management
Great place
Peaceful and quiet. Staff was very helpful with any questions I had . It’s was nice and clean.
Business response:
Dear Imani, We are flattered by your generous review of Extended Stay America. Thank you for recognizing our devoted staff member for the service. Your words are shared with the entire team for encouragement. We look forward to having you as our guests again whenever your travels bring you back to the city.Sincerely,Hotel Management
There was no water
Business response:
Dear Alexus, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest in the future. We hope to welcome you again soon.Sincerely,Hotel Management
Check in was easy a staff was very polite . The room smelled like weed. I had to spray perfume but the smell was still in room an very very strong.
Business response:
Dear Jamie, Thank you for sharing your reviews and informing us about the smell issues you encountered. Further, we shall work with our housekeeping team to address the problems you mentioned and ensure they are not repeated. Smoking is never allowed on our hotel premises. Our front desk team is accommodating and available 24/7 to help you. On the positive side, you were pleased with our helpful team, and you had a pleasant time. Please allow us another chance to serve you; we hope to earn your trust by providing the outstan... read more
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,067 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.