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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked having a kitchen, but I feel that the kitchen should have had all of the utensils and appliances already in the room. It was inconvenient having to go get everything that you needed from the front desk.
Business response:
Dear Dawn, Thank you for choosing Extended Stay America. It is good that you had a comfortable time here and enjoyed your stay. However, we are sorry for your disappointment in not having the kitchenware for your in-suite kitchen. To ensure the cleanliness of the dishes, we keep them at the front desk. Our front desk is always attentive to your needs. Please return and enjoy another great stay. Sincerely,Hotel Management
No ice (unless you have time to freeze your own in room with provided ice cube trays) No hair dryer in room ( ask for one at front desk) No coffee in room (carafe available by front desk in morning) Bath tub faucet extremely loose
Business response:
Dear Suzie, We deeply regret the challenges you encountered and sincerely apologize for the inconvenience caused. Your feedback is invaluable as it highlights areas for improvement. Rest assured, we will address these concerns internally to enhance our service standards. If your travels bring you back to the area, we hope for an opportunity to provide you with a positive experience.Sincerely,Hotel Management
The stay was good. The staff are friendly and helpful.
Spacious, rooms comfortable
Business response:
Dear Ian, Thank you for being our guest and for your wonderful feedback. We are glad to know how much you appreciated our comfortable and spacious rooms. Many of our guests appreciate having the extra space, and we are glad you did, too. We hope to welcome you back to Extended Stay America on your next visit to the city.Sincerely,Hotel Management
Great place
Peaceful and quiet. Staff was very helpful with any questions I had . It’s was nice and clean.
Business response:
Dear Imani, We are flattered by your generous review of Extended Stay America. Thank you for recognizing our devoted staff member for the service. Your words are shared with the entire team for encouragement. We look forward to having you as our guests again whenever your travels bring you back to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.5 star rating with 2,093 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.