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Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.
- Hotels
- Marietta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2239 Powers Ferry Rd., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Limited parking, room was clean and spacious, no cups plates etc in a suite with kitchen, no ice machine, halls smelled terrible thankfully room did not, no linens for fold out couch I was told to come down to desk to retrieve them no one could bring to my room, beds were ok , water in shower was ok warm but not hot, ac did not work properly and room was warm even tho thermostat was on 65, easy check in and check out, perfect price for one nights stay, close to i20. I would stay again.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our affordable rates and your spotless room. We value your feedback as it will help us improve moving forward. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Chris, thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Beds extremely uncomfortable, check-in was a mess. Front desk associate was confused, disorganized, and rude.
Business response:
Briana, thank you for your feedback. We are pleased you choose to stay with us, but we are sorry for not meeting all of your expectations. We have shared your feedback with our entire team and will use it as a training tool to improve our performance moving forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Comfy
Business response:
Troy, thank you for your review of Extended Stay America. It is nice knowing you had an enjoyable time here. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Comfy
Business response:
Alisa, thank you for staying at Extended Stay America. We are glad you had a pleasant time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Comfy
Business response:
Alisa, thank you for writing a review of your stay at Extended Stay America. We appreciate your comments about how much you enjoyed your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Hidden fees This hotel charges a $25.00 early check fee. We arrived at 2:15 pm and had our dog. I managed to get the fee waived but the next day they had a sign that said no early check ins allowed. No maid service unless you are staying more than four days or more.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked our location. We truly value your feedback and will discuss with our team so that we can make improvement. We would also like to inform you that, to respect the privacy of our long term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Ma... read more
Disappointed Customer service desk girl was rude. Parking lot was a hang out at 11pm (music being played from cars, dancing, smoking & loud laughing). Lamp at nightstand didn’t work.
Business response:
Nicole, please accept our apologies for providing a less than perfect experience during your stay. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincer... read more
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.
How is Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. rated?
Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. has a 4.2 star rating with 1,238 reviews.
When is Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. open?
Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. is open now. It will close tomorrow at 12:00 a.m.