This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
NOTHING FANCY! It was okay. First room was not cleaned and I told Front Desk person and she changed rooms. Next room was fine, lacked toilet paper and we were told a "Grab and Go" breakfast which was muffins and stuff, but they didn't have them either day due to not getting their delivery.
Business response:
Patricia, thanks for evaluating your stay. We are sorry for the housekeeping issue you had with your first room and regret the inconvenience it caused. However, we are glad our associates were resolved up your satisfaction. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Inconvenient to get to coming off of 75n
Business response:
Dawn, thank you for choosing our hotel for your accommodation needs. We are glad you liked most aspects of our hotel. However, we are sorry you did not like our location. We hope it will not deter you from visiting us again. We look forward to welcoming you back again. Sincerely, General Manager
Business response:
Syed, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Nice hotel Friendly and helpful staff. Not intrusive. Professional in their approach and yet welcoming. Maa
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you enjoyed your time with us and were impressed with our courteous associates. Your feedback is much appreciated, and we hope to be your hotel of choice every time you visit this area. Sincerely, General Manager
Excellent views and a great location Everything was great except my key to enter my room stopped working 3 times. The hotel fixed the issue.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable experience and our ideal location worked out well for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, General Manager
Business response:
Melissa, we are delighted you had a pleasant experience at Extended Stay America. Thank you for sharing your nice rating. Please come and see us again soon! Sincerely, General Manager
Business response:
Mary, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
We left the hotel at same day ( Day Aug 20 first day ) because the staff on reception due me sign a letter for $250.00 USD of penality for non smoking room and it smellled strong to tabacco and my wife not Support this is impregned we has moved to another hotel, I want to give back my money
Business response:
Jesus, we're sorry for the inconvenience you had due to the hotel policies. We regret we missed meeting your expectations. We value your business and apologize once again. Sincerely, General Manager
Confused Location issues: given continuously wrong mileage from hotel to SunTrust Stadium. Room supplies : missing:cups, glasses, napkins, extra towels 1 bar of soap. No other toiletries Breakfast : drop and go- ????????????????????¿?? Unable to view news : CNN: FOX:
Business response:
Catherine, thank you for your review. Although your stay was pleasant in some aspects, we are sorry we missed meeting some of your expectations while you were here. Kindly be familiar, our guests often bring their personal items from home to use in their suite, so the toiletries are available upon request at the front desk. The dishes for use in the guest suite are also kept with them to ensure cleanliness. We hope to have one more chance so we can make your next visit exceptional in all respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 3.4 star rating with 1,956 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.