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Extended Stay America - Atlanta - Northlake
- Hotels
- Atlanta, GA
About this business
Location details
3300 Northlake Parkway, Atlanta, GA, 30345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff that work there were very friendly and helpful. Anytime I needed something they assisted me right away. My room was a bit dirty and was not stocked with necessary items. I just went to Walmart and purchased some cleaning supplies and bought new bedding.
Business response:
Dear Breuna, Thank you for your candid feedback about your recent stay with us and for appreciating the service provided by our friendly staff. However, we sincerely apologize for our room's cleanliness and amenities, which impacted your overall comfort. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunit... read more
Ok ok As far as price location it is good. What’s was lacking was the amenities only one set of towels, there were no hangers or bathroom amenities. And the ice machine was out of order, however The staff was nice. And there was light breakfast and coffee items.
Business response:
Dear denisha, Thank you for choosing our hotel during your recent visit to Atlanta. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us, and your comments allow us to address areas that could have made your stay more enjoyable. Please be assured that we have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again for a much-improved experience the next tim... read more
I like that they had kitchens! But the walls were paper thin so when you’d walk down the hall you could hear people talking in their rooms.
Nice place to stay
Business response:
Dear Rolanda, Thank you for choosing Extended Stay America. We were pleased that we exceeded your expectations during your visit to Northlake. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Hotel Management
The desk attendant was super polite!
Business response:
Dear cheniqua, Our gratitude for taking the time to review your stay with us. It is a pleasure to learn that you enjoyed your stay and had memorable encounters with our staff. Thank you for the review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Northlake
How is Extended Stay America - Atlanta - Northlake rated?
Extended Stay America - Atlanta - Northlake has a 3.2 star rating with 1,199 reviews.
When is Extended Stay America - Atlanta - Northlake open?
Extended Stay America - Atlanta - Northlake is open now. It will close tomorrow at 12:00 a.m.