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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, h... read more
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first room had a roach crawling on the door handle. I went back downstairs and got a different room. My second room was filthy. The hotel registrant had to come up and clean. He wiped the night stands, dresser, and table. The stove had dried food all over it. The bathtub had black water dried on it. I went to the store and bought cleaning supplies and a sheet and blanket to sleep under and on. When i spoke to management in the morning, they were apologetic and offered a free night. But I don't want to stay at the hotel. ... read more
Business response:
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Yolanda, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Still slept... Quiet, friendly but busy staff, room not clean.
Business response:
Thank you for the review and for sharing your experience at Extended Stay America. We are glad to read that overall you had a wonderful stay. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We appreciate your business and hope you will be back to see us soon. Sincerely, Hotel Management
The front desk people were very nice
Business response:
Bart, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time here and the excellent service provided by our front desk team. We will be sure to share your compliments with them. Thanks for being our guest. Thanks once more, and we can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Great Experience It was so amazing I ended up stay 2 more days
Business response:
Lillian, we are so happy that you thoroughly enjoyed your stay at Extended Stay America. It was a pleasure hosting you and hope we will continue to be your hotel of choice when your plans bring you back to the area. Sincerely, Hotel Management
Business response:
Alicia, wow - thanks for the five-star review of Extended Stay America. We are thrilled to see you had stay and enjoyed everything we offer. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Business response:
Jerrett, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Nice Hotel Decent rooms. Friendly staff at all hours of the day/night.
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Needs remodeled . Terrible Check in, very short staffed. no towels in room or other rooms everyone was showing back up at front desk for towels and then was handed only one small towel. Waited 30 mins in line to check in. lobby filthy room was clean but carpet was dirty in room. Avg 2.5 star stay but would not stay again.
Business response:
Thomas, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 4.3 star rating with 1,341 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.