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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, h... read more
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hair everywhere! Not super clean! Hair all over the bathroom. Only stayed for one night and checked in late, no energy to complain. Cleaned it myself, I always travel with Lysol. Left early the next morning.
Business response:
Thank you for staying with us and for the review. We are sorry for the cleanliness issue you experienced in your suite while here. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your feedback has been shared with our Housekeeping staff to make sure this room receives a deep cleaning. We hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
The room was confortable. My son and I were needing to stay close to the hospital. So we stayed the night.
Business response:
Thank you for being our guest and for your wonderful feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
No tiles clean for the next day
Business response:
Sherwanda, thank you for staying at Extended Stay America. We are glad you had a pleasant time with us. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We will remind our front desk to communicate this more clearly going forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Adriana, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Myoshi, thank you for your gracious rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The first room had a roach crawling on the door handle. I went back downstairs and got a different room. My second room was filthy. The hotel registrant had to come up and clean. He wiped the night stands, dresser, and table. The stove had dried food all over it. The bathtub had black water dried on it. I went to the store and bought cleaning supplies and a sheet and blanket to sleep under and on. When i spoke to management in the morning, they were apologetic and offered a free night. But I don't want to stay at the hotel. ... read more
Business response:
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Yolanda, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Still slept... Quiet, friendly but busy staff, room not clean.
Business response:
Thank you for the review and for sharing your experience at Extended Stay America. We are glad to read that overall you had a wonderful stay. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We appreciate your business and hope you will be back to see us soon. Sincerely, Hotel Management
The front desk people were very nice
Business response:
Bart, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time here and the excellent service provided by our front desk team. We will be sure to share your compliments with them. Thanks for being our guest. Thanks once more, and we can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 4.3 star rating with 1,491 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.