Extended Stay America - Atlanta - Perimeter - Hammond Drive

Business response:

Jacqueline, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have an ice bucket. Your feedback for the service issue is shared with the front office team to be diligent going ahead. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel... read more

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you had a comfortable stay and liked the service provided by our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Angela, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thanks for being our guest. We are pleased to know you liked our affordable price and that you found our location to be ideal for your needs. Your review is appreciated, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Drew, thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management 

Business response:

Jourdan, thank you for the excellent review of Extended Stay America. We're glad to know you liked your well-kept room, but we regret not meeting some of your expectations. We hope this will not overshadow your otherwise positive experience and look forward to seeing you again soon. Sincerely, Hotel Management