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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
comfortable It was great I did have a problem with the lights an nobody fix them but it was nice an I enjoyed it
Business response:
Jennifer, we appreciate you for taking the time to review your visit to our hotel. It feels good to know you liked our offerings and that you had a relaxing stay with us. Your feedback regarding the lights is shared with the maintenance team. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Was not the cleanest, smelled bad and takes front desk forever to come to the desk at any time
Business response:
Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Was supposed to have two double beds, but after two different keys failed to unlock the door of our original room, we were moved to a room with one double and a sleeper sofa. It also had a kitchenette, so fair trade, I guess. I had to ask for linens for the sleeper, which consisted of one pillow, a fitted sheet, and a comforter. No flat sheet. No blanket. We couldn't get extra towels or wash cloths unless we traded in what we had, one-for-one. It wasn't very clean either, but the surrounding area was nice and we were close t... read more
Business response:
Brad, we appreciate you for evaluating your visit to our hotel. Although you liked our service, we apologize as we couldn’t provide you with room of your choice due to the maintenance issue with the card keys. Also, we apologize for the cleanliness issue. Your feedback is discussed with the housekeeping and maintenance teams in an effort to improve the efficiency of our service levels moving ahead.We hope you’ll give us a chance to regain your trust in the near future. Sincerely, Hotel Management
Everything was wonderful. The size of the room was a pleasant surprise.
Business response:
Bobbie, thank you for staying at Extended Stay America. We are thrilled to read you loved all the aspects of our hotel, especially your spacious room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Great Place for long term stay! I really enjoyed it. Location was Great close to the mall and other amenities.
Business response:
Robbin, thanks for sharing your feedback online. We are pleased to know you liked our offerings and that you were impressed with our location as it’s close to many interesting places and shopping venues. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Decent price/value Seems fairly priced given its location. Staff at the desk has always seemed friendly and professional. Both rooms I have stayed in have been comfortable and clean.
Business response:
We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Tracy, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Staff was very pleasant and helpful. The room was large and comfortable. The location was near shops and the baseball stadium. I would definitely stay there again.
Business response:
Sue, thank you for taking the time to evaluate your stay. It’s a pleasure knowing you loved our service, your well-appointed room, and location. We look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 4.3 star rating with 885 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.