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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean hotel, nice area Polite personnel, clean rooms, easy check-in and out
Hotel Staff is terrible Waited at the front desk 4 20 mins b4 serviced then it took him another 15 and every knows ur business at the desk no privacy at all ... he spoke very loud
Business response:
Thank you for your recent review of your stay. I sincerely apologize for the long wait you experienced. Your comments were reviewed by the staff, and we will be working to ensure that all guests are seen to in a timely manner. As well, I regret to read that our front desk staff spoke too loudly and offered you no privacy. I will be meeting with my team to review customer service standards and to emphasize the importance of privacy so that your experience is not repeated. Thank you very much for providing us with your feedbac... read more
Ok Ok for the price. Rooms are old but closer to restaurants
What you get for $105. This hotel is dated but not horrible. The hall carpets were stained and well worn but with no apparent smell. We had a double Queen room. Since this was an Extended Stay facility, it had a separate kitchen although the appliances were dated. There also were no ice machines throughout the entire facility, only 2 ice trays in the fridge which of course were empty, no if you wanted a drink with ice, you had to go next door to the Rite Aid and purchase ice. We were early for check-in and had to wait for th... read more
Business response:
Thank you for taking the time to write a review of your stay. We apologize for the unpleasant appearance of our carpet and that your room's floor was not cleaned properly. We will be working with our housekeeping staff to ensure that all of our floors are cleaned properly and meeting our standards. We are glad that you enjoyed your spacious, comfortable room and the amenities that we had to offer. We are proud of our staff, especially Tony, for providing you with quality service. Thank you again for your review. We look forw... read more
Good place to stay Tony, the team leader supervisor was very pleasant & helpful! Even though there wasn't a shuttle to & from the airport, Tony was happy to accommodate my needs if neccessary via a well known source of transportation & direct me in any direction requested.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay with us was pleasant and that my staff was so helpful and accommodating in assisting you with transportation. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
front desk people were great But the smoking smell in the room was not pleasant. The hotel needs some updating and replace the carpet. Front desk people were real nice. Good location
Snowed In Had to stay during snow event in Atlanta. Very close to restaurants and grocery stores. Under renovation so that was a mess. Dust and stink not pleasant. Probably will be better when finished. Low ratings based on renovation mess. Room was non smoking but near stair well where everyone smoked so room smelled like smoke. Hotel was very accommodating to people stranded by snow.
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 4.3 star rating with 845 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.