Extended Stay America - Atlanta - Vinings

Business response:

Maria, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased to read you overall enjoyed your stay and that you were benefited with our convenient location. However, we are sorry if we missed meeting some of your expectations. Thanks once more, and we hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable experience for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Business response:

David, thank you for being our guest. We are happy to know you liked our location and enjoyed the cleanliness of your room. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Zach, thank you for taking the time to review our hotel. Our number one priority is to make sure you receive outstanding service, so we apologize for falling short during your visit. We hope we were able to redeem ourselves with the other aspects of your stay. We appreciate your business and hope to have the opportunity to make it up to you. Sincerely, Hotel Management 

Business response:

Thank you for your candid evaluation. We strive to deliver a good experience to all our guests, so I am sorry that yours was not perfect and regret if any inconvenience caused. We truly hope you will consider giving us a second chance so we can provide a much better experience. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your nice review with fellow travelers online. Thank you for choosing Extended Stay America, and we hope to welcome you back in the future. Sincerely, General Manager 

Business response:

Rita, thank you for choosing to stay at Extended Stay America - Atlanta - Vinings. We are happy to know you liked our spacious room, but we are sorry for not being able to impress you with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will consider visiting us again in the future. Sincerely, General Manager